Profile: Software Vendor Management & Project Coordinator Location: Mumbai, BKC Experience: 4 – 6 Years in software management technology roles Salary: 5 to 7 LPA Education: B.Sc. IT / B.Sc. Computer Science (B.Tech / B.E. preferred, not mandatory) Industry: IT / Technology / Digital Transformation Employment Type: Full-Time Work Mode: Work from Office (6 Days) Joining: Immediate – Within 7 Days (Mandatory) Role Summary We are looking for a proactive, organized, and technology-oriented Software Executive with a strong focus on Software Vendor Management, Software Project Coordination, and Software Technology Operations. The ideal candidate will be responsible for managing software technology vendors, tracking software project deliverables, coordinating software implementations with internal teams and external vendors, ensuring timely software deployment and execution, and maintaining efficient software operations across the organization. The role requires close collaboration with software vendors, software development partners, software service providers, and internal stakeholders to ensure smooth execution of software projects and software support activities. Knowledge of AI tools, software automation platforms, CRM software, cloud software solutions, and Microsoft Excel will be an added advantage. Strong knowledge or hands-on experience with CRM tools such as Salesforce, along with extensive experience working with ERP systems. Familiarity with DiamTrade ERP software will be an added advantage but is not mandatory. Key Responsibilities 1. Software Vendor Management • • Manage and coordinate with external software vendors, software service providers, software consultants, and software technology partners. • Track software vendor deliverables, software implementation timelines, software service quality, and software contractual commitments. • Handle software vendor escalations, follow-ups, software renewals, software licensing agreements, and software service contracts. • Evaluate software vendor performance and identify software cost optimization opportunities. • Coordinate software quotations, software subscription approvals, software purchase requests, invoices, and payments. • Maintain relationships with software partners and ensure timely delivery of software solutions. 2. Software Project Management & Coordination • • Coordinate multiple software projects from initiation to successful deployment and completion. • Prepare and maintain software project trackers, software implementation plans, timelines, software milestones, and status reports. • Follow up with software vendors and internal stakeholders to ensure timely delivery. • Identify project delays, dependencies, and risks and escalate proactively. • Coordinate user acceptance testing (UAT), implementation, and post-launch support. • Maintain proper project documentation and progress reports. • Assist in software enhancements, software upgrades, software integrations, and software migration projects. 3. Software Operations & Support • • Coordinate day-to-day software operations, and issue resolution. • Work with vendors on cloud hosting, CRM software, ERP software applications, website, and security systems. • Track assets, software licenses, subscriptions, and renewals. • Ensure timely resolution of technical issues through appropriate vendors. 4. AI, Automation & Process Improvement • • Assist in implementing AI tools and workflow automation solutions. • Identify opportunities to improve productivity through technology and automation • Support software digital transformation initiatives in coordination with technology partners. • Participate in evaluating new software solutions that can improve operational efficiency. • Recommend software process improvements and software workflow optimization initiatives. Required Skills • • Strong software vendor management and project coordination skills. • Experience managing software implementation projects and software service providers. • Excellent software stakeholder management, communication, and follow-up skills. • Ability to manage multiple projects, priorities, and deadlines. • Basic understanding of cloud services, software applications, and CRM systems. • Good documentation, reporting, and problem-solving skills. • Ability to independently coordinate with vendors and drive tasks to closure. Additional Advantages • • Knowledge of AI tools such as ChatGPT, or similar platforms. • Good working knowledge of Microsoft Excel, including formulas, reporting, and trackers. • Familiarity with Salesforce or other CRM platforms. • Exposure to automation and digital transformation projects. Candidate Profile • • 4 - 6 years of relevant experience in Software vendor management, project coordination, or operations. • B.Sc. IT or B.Sc. Computer Science graduate. • B.Tech / B.E. qualification preferred but not mandatory. • Strong organizational skills with a proactive and execution-focused approach. • Comfortable working with multiple vendors and cross-functional teams. • Strong accountability, attention to detail, and ability to meet deadlines. Key Performance Expectations • • Timely completion of projects and vendor deliverables. • Effective management of software vendors, software service levels, and software project timelines. • Accurate project tracking, documentation, and reporting. • Operational efficiency and cost optimization. • Proactive identification and resolution of project bottlenecks. Why Join Us? • • Opportunity to manage diverse software implementation, software automation, and digital transformation projects. • Exposure to enterprise technology, AI tools, automation, and cloud platforms. • High-visibility role with direct involvement in business-critical initiatives. • Professional, fast-paced, and growth-oriented work environment. Important – Immediate Joining Required Candidates must be available to join within 7 days of selection. Please DO NOT APPLY if you cannot join within 7 days. This is a strictly Work-from-Office position in BKC, Mumbai, with a 6-day working week.