Location: Worli, Mumbai Experience Required: 3 years 🎯 Role Overview We are looking for a detail-oriented Software Tester to ensure the quality, reliability, and performance of our CRM Loyalty Application and Website. The ideal candidate will have hands-on experience in functional, regression, and automation testing, with a strong focus on customer-facing applications. 🛠 Key Responsibilities: • Test Planning & Execution: Design, develop, and execute test cases for CRM loyalty app and website. • Functional & Regression Testing: Validate new features, bug fixes, and system enhancements. • Automation: Implement and maintain automated test scripts using tools like Selenium, TestNG, or similar. • Bug Tracking: Identify, document, and track defects using JIRA or equivalent tools. • Performance & Security Testing: Ensure application scalability, responsiveness, and compliance with security standards. • Collaboration: Work closely with developers, product managers, and business analysts to deliver high-quality releases. • Continuous Improvement: Contribute to QA best practices and process improvements. 📚 Desired Qualifications: • Bachelor’s degree in Computer Science, IT, or related field. • 3 years of experience in software testing (manual + automation). • Strong knowledge of CRM systems, loyalty programs, and web/mobile testing. • Hands-on experience with test automation tools (Selenium, Appium, TestComplete, etc.). • Familiarity with SQL, APIs, and Postman for backend validation. • Excellent analytical, problem-solving, and communication skills. 🌟 What We Offer • Opportunity to work on a customer-centric CRM loyalty platform impacting thousands of users. • Collaborative work environment in Worli, Mumbai. • Competitive salary and benefits package. • Exposure to modern QA practices and tools.