As the Surgical/Clinical Coordinator, I report to the Director of Operations. I create a connection with DOC guests and ensure that our value of tenacious caring is strong. I do this by understanding the value of communication, a helpful hand, and the importance of relating to one’s needs. This position will float between Irving and Southlake clinics. Lead Outcome • Manage physician surgical and clinic schedules Core Responsibilities • Engage with an empathetic and caring demeanor • Support physician and clinical team by providing efficient coordination of surgical schedules • Coordinates with anesthesia providers, instrumentation vendors and ancillary services • Manages facility OR block time • Provides benefit explanation and insurance education to guests and family • Prepares surgical estimates, collects guest responsibility and prepares payment arrangements according to DOC policies and procedures • Facilities pre-operative clearance • Obtains insurance authorization • Supports surgical and clinical team in accomplishing other tasks as assigned I Exemplify the Following Competencies • My leadership is proactive • My work shows great attention to detail • My behaviors and standards model DOC’s values and deliver a service experience that is unrivaled • I use active listening skills • My behavior is enthusiastic • I enjoy working as part of a team • I am flexible and adaptable • I am able to lift up to 50lbs • I am proficient in computer skills