Position Summary: The Buy Direct Sales Manager is responsible for leading and executing all aspects of the Buy Direct sales operation and achieving departmental and individual sales goals. This role combines hands-on customer engagement with team leadership, overseeing online sales activities, lead management, customer satisfaction, sales performance, and market development. __________________________________________________________________ Essential Job Functions and Duties: • Oversee all aspects of the Buy Direct sales department • Consumer sales and commercial sales • Support overall company initiatives • Identify market opportunities and leverage corporate support to drive business through local marketing. • Partner with the Human Resources Department to hire and retain qualified candidates in support of department’s staffing plans. • Manage team performance as appropriate and effectively coach and mentor the team to drive effectiveness in each position. • Maintain standards for customer treatment that define courteous, professional behavior and that foster complete customer satisfaction. • Support a training culture through the participation in company training initiatives and continuous learning. • Supervise and promote the sale of all company products and services from all company locations, by all personnel. • Actively generate personal leads and sales volume in support of personal gross profit expectations. • Manage incoming leads as generated by the Business Development Center to ensure attainment of show rate and solution rate goals. • Accurately forecast unit sales and gross profit levels. • Collaborate with Director of eCommerce & Direct Sales to review the department’s progress and standing • Promote employee engagement through the demonstration of leadership skills in support of our core values. • Complete other duties as assigned. Position Qualifications and Entrance Requirements: • High school diploma or GED required. • 2-3 Years’ experience in sales management. • Excellent customer service skills and experience is required. • Solid verbal, written, and interpersonal communication skills are required. • Experience working independently with minimal supervision is required. Physical Demands/Work Environment: • Must be able to lift up to 50 pounds. Frequent lifting and/or carrying of objects weighing up to 50 pounds. • Must be able to complete automotive shop-related physical activities (walking, standing, talking, hearing, pushing, reaching, seeing, stooping/crouching, smelling, depth perception, identifying colors) as needed. • Ability to travel occasionally as business needs require