Job Purpose Lead the end?to?end core sytem projects delivery for the DMS function, and delivering key tech transformation projects: 1. Advance 2.0 2. Assessing real Contactability of the portfolio & Data Enrichment 3. Infra scale-up across all key DMS platforms 4. Indus platform & workflow optimization Duties and Responsibilities A – Key Accountabilities for the Role Delivering key tech transformation projects in process automation 1. Advance 2.0 2. Assessing real Contactability of the portfolio & Data Enrichment 3. Infra scale-up across all key DMS platforms 4. Indus platform & workflow optimization Requirements & Solutioning: Convert epics into user stories; draft process/data flows, API specs, and acceptance criteria. Testing & Release Support: Prepare test cases; execute SIT/UAT; manage defects; complete go?live checklists and runbooks. Observability & Stability: Track SLA dashboards; perform root?cause analysis; document fixes and preventive actions. • Documentation & KT: Maintain SOPs, architecture runbooks, release notes, and user guides. Key Decisions / Dimensions • Prioritization and sequencing; capacity allocation. Major Challenges • Aligning diverse stakeholder requirements into a single, feasible increment • Managing dependencies across multiple systems/environments • Ensuring quality and compliance within tight release windows Required Qualifications and Experience a) Qualifications Graduate (Engineering preferred); Agile/Scrum, API, or testing certifications desirable. b) Work Experience 6-10 years in platform delivery/BA/testing in BFSI or similar. Hands on experience in ZBB, BPR/DPR, Draw.io & process mapping.