• Assist the Warehouse Manager in overseeing daily warehouse operations, including sorting, loading, unloading, and inventory handling, while ensuring compliance with company policies and operational standards. • Support the implementation and enforcement of quality assurance procedures to maintain operational accuracy and efficiency. • Monitor daily operational performance, identify areas for improvement, and assist in implementing corrective actions. • Supervise warehouse activities to ensure smooth workflows, consistent productivity, and timely completion of tasks. • Assist in conducting daily operational meetings, tracking KPIs, and reviewing team performance. • Support employee recruitment, onboarding, scheduling, and daily workforce management. • Provide training, coaching, and guidance to warehouse staff to improve productivity, safety, and service quality. • Assist in coordinating regional fleet operations, task assignments, resource allocation, and cost control. • Identify opportunities to optimize warehouse processes, package handling procedures, and overall operational efficiency. • Collaborate with internal departments, delivery partners, and external vendors to ensure seamless daily operations. • Handle daily operational issues, resolve escalations, and support emergency response procedures. • Support the Warehouse Manager in achieving operational targets and maintaining a safe, organized, and efficient warehouse environment. Requirements • Minimum of 2 years of hands-on experience in sorting warehouse operations, preferably in the logistics, express delivery, or last-mile delivery industry. • Fluency in both English and Mandarin Chinese is required, with strong verbal and written communication skills. • Previous experience in warehouse team supervision, shift coordination, or operational management is preferred. • Strong understanding of warehouse sorting processes, package handling, loading and unloading procedures, and daily operational workflows. • Ability to monitor operational KPIs, analyze performance data, and implement process improvements to enhance efficiency and accuracy. • Strong leadership, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment. • Ability to work flexible hours, including weekends and holidays, based on operational needs. • Ability to work effectively under pressure and respond promptly to unexpected operational challenges. Benefits • 7 PTO days • 5 Paid Sick Leave Days • 6 Paid Holidays • 401K • Medical insurance, Dental and Vision Insurance, STD/LTD