Description • Create and field client intakes • Collect and record information from potential clients and open cases in case management software • Send and receive retainer agreements for perspective clients who meet the specific criteria. • Maintain data entry requirements by following data program techniques and procedures • Verify entered data by reviewing, correcting, deleting, or re-entering information • Combine data from multiple systems • Regular, consistent, punctual attendance • Follow-up on intakes (as needed) • Placing outbound calls • Contact with medical providers and clients regarding availability of doctor appointments • Follow up calls from medical providers when clients are non-compliant with appointments • Consistent and regular communications with clients regarding appointments • Consistent and regular communications with legal team regarding clients Requirements • Understanding of general legal procedures and business practices • Standard clerical and general office administration procedures • High volume phones, call center and/or law firm experience is preferred • Exceptional communication skills • Ability to work well under pressure and to exercise good judgment • Strong attention to detail • Strong working knowledge of MS Office Suite • Must work well in a team atmosphere • Ability to lift a minimum of twenty pounds • High School Diploma or GED required • Must type 45 wpm with accuracy • No Supervisor responsibility • This is a full time position, standard hours Monday – Friday of 40 hours per week. Some overtime, as necessary based upon projects.