Description Position Summary The Case Coordinator is responsible for the day-to-day operations of new cases. This person reports directly to the Intake Manager and acts under his or her direction. Essential Duties/Responsibilities: • Collect list of new cases opened and input data into case management software following established procedures and turnaround time • Locate and review police reports for accurate information • Create client files and distribute to appropriate Attorney/Paralegal team • Scan and attach documents to client file in case management software • Edit documents, scan and fax • Add providers from spreadsheet into case management software • Interact with firm investigators and doctors’ offices • Answer phones in a high-volume call center • Regular, consistent, punctual attendance • Other duties as assigned Requirements Required Skills / Abilities: • Coordination skill to operate office phone, headphones, printers and calculators. Use of computers and related software applications. • Highly proficient in MS Outlook, Word and Excel. • High command of English grammar, usage, punctuation, and spelling. Exceptional communication skills • Ability to work well under pressure and to exercise good judgment • Strong attention to detail, organized and able to multitask and prioritize workload Education and Experience: • High School Diploma preferred • High volume phone, call center and/or law firm experience is preferred • Must type no less than 45 WPM • Prior case management experience preferred This is a Full-time in-office position Monday - Friday Kisling, Nestico & Redick is an Equal Opportunity Employer