Description Make a great first impression. Learn the business. Build your career. If you enjoy helping people, staying organized, and being at the center of activity, our Receptionist position could be a great opportunity to begin or continue your career in banking. As one of the first people our clients and visitors interact with, you'll play an important role in creating a welcoming and professional experience. You'll also have the opportunity to interact with professionals throughout the Bank, learn how different departments work together, and gain exposure to a variety of areas within the financial services industry. For someone who is curious, eager to learn, and interested in growing professionally, this position provides a great foundation for exploring future career opportunities within the Bank. What You Will Do In this role, you will help keep our office welcoming, organized, and connected. Responsibilities include: • Greet clients and visitors in a friendly, professional manner and help connect them with the appropriate person or department. • Answer incoming telephone calls, assist with general questions, route calls, and take messages as needed. • Provide helpful and responsive service to both clients and fellow associates. • Assist with routine administrative and clerical responsibilities, including forms, reports, directories, and other office needs. • Sort and distribute mail and coordinate incoming and outgoing packages. • Assist other departments with projects such as mailings, reports, and other administrative needs. • Use Bank systems and resources to help direct clients and visitors to the appropriate associate. • Maintain confidentiality and follow Bank policies related to privacy, security, and technology. • Help create a positive experience by demonstrating professionalism, integrity, accountability, and respect in every interaction. • Support additional projects and responsibilities as opportunities arise. Learn, Connect & Grow You'll have the chance to: • Build relationships and network with professionals throughout the Bank. • Learn how different departments work together to serve our clients and communities. • Gain exposure to a variety of banking functions and potential career paths. • Develop valuable communication, customer service, organization, and business skills. • Take on projects that provide opportunities to learn beyond your day-to-day responsibilities. • Build a strong foundation for future growth opportunities within the Bank. Requirements Education & Experience • High school diploma or equivalent required. • Bilingual proficiency in Spanish and English strongly preferred. • Previous customer service, receptionist, administrative, retail, or other related experience is preferred. • Previous experience operating a multi-line telephone system is helpful but not required. • Strong verbal, written, and interpersonal communication skills. • Good organizational and time-management skills. • Basic computer and office technology skills. • Ability and willingness to learn Bank systems, policies, procedures, and applicable regulatory requirements. We’re looking for someone who • Enjoys helping people and providing excellent customer service. • Brings a positive, friendly, and professional approach to their work. • Communicates clearly and confidently in person, over the phone, and in writing. • Is organized, dependable, and attentive to details. • Can manage multiple priorities in a busy office environment. • Is comfortable using computers and learning new technology and systems. • Takes initiative and is willing to assist wherever needed. • Is curious and interested in learning more about banking and financial services. • Values teamwork, integrity, respect, and accountability.