Description Basic Function: To assist in the provision of quality health care. Provide clerical support to the unit. Assists with clinical procedures as required. Principal Accountabilities: • Assist clinical support with rooming patients, electronic chart documentation, recording vital signs, follow up on provider orders, phlebotomy • Assist with preparation for treatments and procedures without medication administration • Assist in maintaining clinical supplies and cleanliness of work area • Perform CLIA lab controls and quality checks according to policy schedule • Assist with regulatory audits as requested • Schedule patient appointments according to guidelines • To engage in Patient Centered Medical Home initiatives, including participating as part of the Clinical Care Team • Any other clinical duties and responsibilities as requested by management and supervision Requirements High school diploma or GED Graduate of a certified Medical Assistant or Nursing Assistant Program Certification as CMA or CNA preferred Must demonstrate computer proficiency with Microsoft Suite and electronic medical record system Must possess a willingness to accept direction from providers and supervisors Must possess the ability to work well and with compassion in stressful situations Must maintain a professional and courteous demeanor with both patients and co-workers Must be keenly aware of the importance of confidentiality in all aspects of the position