Great Connections. Exceptional Service. A Place to Call Home. Do you enjoy connecting with people and helping them find the perfect place to call home? Rose Associates is seeking a customer-focused Leasing Representative to join the team in New York City. In this role, you’ll guide prospective residents through the leasing journey, showcase the community, and help create a welcoming experience from the first inquiry to move-in. What You’ll Do • Greet prospective residents, understand their needs, answer questions, and highlight the community’s features and value. • Conduct property tours and apartment showings, schedule appointments, and respond promptly to inquiries by phone, email, and in person. • Build positive relationships with prospective and current residents while maintaining a professional, welcoming leasing office. • Guide applicants through the application process, collect required documentation, and coordinate background and credit checks in accordance with company policies. • Prepare and execute lease agreements, communicate application status and leasing decisions, and maintain accurate leasing records. • Receive and record deposits and rent payments in accordance with company procedures. • Support Resident Satisfaction and Community Success • Partner with the property management and maintenance teams to address resident questions, maintenance requests, and lease renewals. • Assist with weekly and monthly leasing reports, traffic analysis, and other sales-related reporting. • Stay informed about local market trends and competitor offerings to help strengthen leasing and marketing efforts. What You Bring • High school diploma or equivalent; a bachelor’s degree in business, marketing, or a related field is a plus. • At least one year of leasing or sales experience, preferably in multifamily residential properties. • Strong communication, interpersonal, and customer service skills. • Familiarity with fair housing regulations and leasing practices. • Proficiency with Microsoft Office and property management software, including Yardi, On-Site, and iLuvLeasing. • A valid New York State real estate license, or the ability to obtain one within the first 120 days of employment. Current license holders must register their license with Rose Associates upon hire. • Authorization to work in the United States. • Availability to work weekends, including Saturdays and Sundays. Compensation & Benefits $28 – $31.50 per hour, plus significant incentive pay and a comprehensive benefits package. Ready to Help Someone Find Home? This is more than a leasing position. It’s an opportunity to build meaningful connections, create positive first impressions, and help prospective residents discover a community they’ll love. Join Rose Associates and help make the experience of finding a home exceptional. This is an on-site position requiring movement throughout the property, including common areas, amenity spaces, and occupied apartments where domestic pets may be present, potentially for extended periods while performing job duties. Essential functions may include walking, using stairs, and working in varying environmental conditions. Reasonable accommodations will be considered for qualified individuals with disabilities to enable them to perform the essential functions of the position, consistent with applicable law. Rose Associates is an Equal Opportunity Employer. Employment decisions are made without discrimination based on any characteristic protected by applicable federal, state, or local law. Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at [email protected].