Job Description We're looking for an enthusiastic and detail-oriented Assistant Manager to join our team at our Fairview Heights, United States location. In this role, you'll play a key part in driving store success by leading operations, motivating team members, and delivering exceptional customer experiences. If you're a collaborative problem-solver with strong leadership capabilities and a passion for operational excellence, we'd love to hear from you! • Oversee daily store operations, ensuring efficient workflows and maintaining high standards of service quality • Lead, motivate, and support team members in a positive and inclusive work environment that fosters growth and development • Run shifts effectively, making decisive, real-time decisions to optimize performance and address challenges • Manage cash handling and financial transactions with accuracy and transparency • Engage with customers professionally and empathetically, addressing concerns and enhancing their overall experience • Train and develop team members, providing constructive feedback and supporting their career progression • Maintain store cleanliness, organization, and visual merchandising standards • Collaborate with the management team to analyze performance metrics and implement strategies for continuous improvement • Ensure strict compliance with company policies, procedures, and safety protocols • Contribute to creating a safe, respectful, and inclusive work environment for all team members • Monitor inventory levels and assist with stock management as needed Qualifications • Proven experience in retail or food service management, including shift operations and store management • Strong leadership skills with demonstrated ability to manage, motivate, and develop team members • Excellent customer service skills with a friendly, positive, and empathetic approach • Proficiency in cash handling and strong mathematical abilities • Excellent problem-solving skills and decisiveness in fast-paced, dynamic environments • Detail-oriented with exceptional organizational and time management skills • Effective communication skills, both verbal and written, with the ability to articulate ideas clearly • Strong ability to multitask, prioritize, and adapt to changing circumstances • Physical capability to lift up to 25 pounds regularly and stand for extended periods • Flexibility to work various shifts, including evenings, weekends, and holidays as needed • Analytical mindset with the ability to interpret performance data and metrics • Knowledge of safety protocols and compliance requirements • High school diploma or equivalent (preferred) • Proficiency in computer systems and point-of-sale (POS) software (preferred) Additional Information All your information will be kept confidential according to EEO guidelines.