Description ABOUT PRIMOR HEALTH Primor Health dba Rise Health is a multi-state, value-based primary care organization dedicated to delivering proactive, high-quality care to Medicare patients. We focus on prevention, care coordination, and operational excellence to improve outcomes for the communities we serve. As we continue to grow across Texas, New Mexico, and Nevada, we are building the teams, systems, and capabilities needed to scale a high-performing care model. For candidates who want to do meaningful work in a fast-moving environment, Primor offers the opportunity to make a visible impact while growing with the organization. ABOUT THE ROLE The Medical Assistant (MA) is a vital member of the healthcare team responsible for providing clinical and administrative support in a medical setting. The MA works under the direction of licensed healthcare providers to ensure efficient and effective patient care and smooth office operations. WHAT YOU WILL DO Clinical Duties • Prepare patients for examination (vital signs, weight, medical history). • Assist with examinations, procedures, and minor surgeries. • Administer medications and immunizations as directed. • Perform basic laboratory tests and phlebotomy. • Collect and prepare specimens for lab testing. • Clean and sterilize medical instruments. • Maintain examination rooms, supplies, and equipment. Administrative Duties • Maintain accurate, complete, and up-to-date patient records within the electronic health record (EHR) system. • Document patient information, provider notes, and updates in the EHR in a timely and accurate manner. • Manage and coordinate provider schedules to support efficient clinic workflow and timely patient care. • Conduct patient follow-up communications regarding care plans, test results, referrals, and provider instructions. • Process referrals and coordinate with specialty providers to ensure continuity of patient care. • Assist with obtaining prior authorizations for medications, procedures, and diagnostic testing as required. • Monitor and respond to patient messages through the EHR system or patient portal. • Prepare patient charts and ensure all required documentation, labs, imaging, and reports are available for provider review prior to visits. • Maintain organization of electronic patient files, including scanning and uploading medical documents into the EHR. • Communicate effectively with providers, clinical staff, and external healthcare facilities to support patient care coordination. • Ensure patient information and documentation are handled in compliance with HIPAA and organizational policies. Requirements • High school diploma or GED required. • Completion of a Certified Medical Assistant program (CMA, RMA, CCMA, etc.). • CPR/BLS certification preferred or required. • Previous clinical experience preferred but not mandatory. • Strong interpersonal and communication skills. • Attention to detail and organizational ability. • Knowledge of medical terminology and clinical procedures. • Ability to multitask in a fast-paced environment. • Proficiency in using Electronic Health Records (EHR). WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 90 DAYS You are confidently performing clinical prep, basic procedures, and phlebotomy with minimal supervision. EHR documentation is timely, accurate, and consistent across your patient encounters. You've built a reliable rhythm for patient follow-up, referrals, and prior authorization requests. Physical Demands This position requires the ability to stand and walk for extended periods, assist with patient positioning during exams and procedures, and lift and carry up to 25 lbs (e.g., supplies, equipment). Frequent bending, reaching, and manual dexterity are required to prepare patients, administer medications and immunizations, and handle specimens. Visual and auditory acuity sufficient to monitor patient conditions is required. Exposure to bodily fluids and biohazardous materials is expected, with appropriate PPE provided. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this role.