Company Description The St. James Hotel is an iconic, boutique hotel providing modern conveniences, yet steeped in rich history and Victorian charm. The Hotel offers luxurious amenities and culinary delights delivered by remarkable hospitality professionals. The targeted hiring range for this position is $11.54 - $15.07 per hour depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand. More information about the specific salary range and benefits for your location will be discussed during the hiring process. Our benefits package for part-time employees includes a 401(k) match, employee discounts and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching, all designed to support your health and financial security. Job Description We’re looking for engaging team members and we are willing to train people with great attitude and professional style. The Server works as a Front of House Team Member, providing superior hospitality in our Restaurant(s) by: Greeting guests with a smile, taking orders, and serving food, answering questions about various menu items, and beverages to Guests dining in the restaurant. Servers provide prompt and accurate service and ensure that only high quality food and beverages are served, providing a personalized service experience that ensures 100% satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES • Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs. Execute service as indicated by Standard Operating Procedures. • Demonstrate full knowledge of all food, cocktail, liquor, wine and beer products to ensure the guest receives an enhanced experience. • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. • Enhance the property’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Assist in maintaining general cleanliness of the entire Restaurant(s). • Perform preparatory duties as assigned (e.g., polishing glassware and silverware, polishing table setting placement, stocking sections, folding napkins). • Consistently check guests’ identification and monitor guest consumption of alcoholic beverages to ensure compliance with hotel, local, state and federal regulations. • Accurately handle cash & reconcile server financials at the end of the shift. • Comply with all Health Code guidelines to guarantee we are handling anything consumed by our guests safely and properly. • Coordinate activities with all departments to ensure that services are provided in an efficient and timely manner. Qualifications • Three to six months related experience or equivalent experience; • Able to demonstrate good verbal, written, and communication skills with attention to detail and interpersonal relationships with guests and employees. Qualified applicant must have ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; Basic computer skills; Demonstrated ability to openly communicate with people at all levels of the organization, strong written and oral communication skills; Critical thinking, problem solving, and prioritization skills. Additional Information The St. James Hotel is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Individuals with disabilities needing assistance in completing an application may contact [email protected] or call 651-388-8211. Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm All offers of employment are contingent on satisfactory results of a background check and drug screen. Red Wing Shoe Company, Inc. is a drug-free workplace. Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)