Summary: The Jr Concierge provides on-site support for all base duties as needed. The Jr Concierge show attention to detail when regarding the aesthetic and stocking needs of the respective base and are well-trained in flight greeting and interactions with clients. Duties & Responsibilities: • Responsible for purchasing stock in accordance with Jet Linx Service Standards submitting accurate and timely expense reports. • Proactively communicate, document, and resolve complaints, escalating to management as necessary. • Operate client vehicles cautiously around property including around aircraft/ground equipment as needed. Wash vehicles when appropriate. • Ensure work area, lobby, meeting areas, entryways and restrooms are clean, organized and inviting in accordance with Jet Linx Service Standards. • Regular and predictable on-site attendance required. • Demonstrate Jet Linx’s core values and “Supply the High” in all interactions. • Perform other duties as assigned. Knowledge, Skills & Abilities: • Ability to understand and tailor all actions in accordance with defined Jet Linx service standards • Establish and maintain effective relationships with clients • Utilize client information for problem resolution and improvements in service • Ability to work flexible, non-standard hours including nights, weekends, and holidays • Ability to work both independently and as part of a team • Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers • Proficient with Microsoft Office Suite • Ability to work in a fast-paced environment, with strong attention to detail and organizational skills • Ability to multi-task and complete work within assigned timelines under minimal supervision. • Self-motivated and willingness to take initiative to research and resolve problems • Ability to be flexible and work in an environment with frequent changes to procedures, directions, and expectations • Ability to handle and maintain confidentiality of sensitive information • Operate office equipment as needed Education and Work Experience: • High school diploma or equivalent required • 1 year of professional customer service experience in an environment with elevated service standards preferred • Aviation industry experience or interest preferred Physical Requirements: • Majority of work is completed in a normal office work environment • Able to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functions • Must be able to move up to 25 pounds on an infrequent basis Documentation Requirements: • Ability to obtain a U.S. driver's license • Proof of eligibility to work in the US Compensation: Jet Linx offers a competitive compensation and benefits package to team members. Starting hourly wages for this position ranges from $20 to $30 /hour. Actual hourly rates are provided is dependent upon geographic location, aircraft size (crew positions), relevant education, training and experience of the candidate.