Patient Call Center Scheduler - Weekends
PERSANTE HEALTH CARE INC
Mount LaurelRemoteMid level4+ yrsPart-time
Straight from the company’s own careers site.
The job in short
Patient call center scheduler.
Compliance
Details
- Found
- 18 d ago · posted 2026-10-14
- Location
- Mount Laurel, NJ, USA
- Pay (as listed)
- $18–$19 an hour
Full description
Job Details: Job Location: Persante Headquarters - Mount Laurel, NJ, Position Type: Part Time, Salary Range: $18.00 - $19.00Hourly, Job Shift: Day, Position Summary
The Patient Care Coordinator supports high-quality patient care by serving as a liaison between patients, physician practices, hospitals, support services, and payors. This role is responsible for coordinating sleep study scheduling, documentation, and communication to ensure accurate workflows, regulatory compliance, and a positive patient experience.
Persante Health Care is hiring three part-time Patient Care Coordinators for weekend coverage.
Schedule: Saturday and Sunday
Hours: 16 hours per week
Available Shifts:
8:00 AM - 4:30 PM
11:30 AM - 8:00 PM
Essential Duties and Responsibilities
Patient Coordination and Scheduling
Receive and enter sleep study orders into designated systems, ensuring medical necessity aligns with documented symptoms and physician orders
Schedule patients for sleep studies in a timely manner and in accordance with company policy
Obtain and verify demographic and medical information during the scheduling process
Inform, educate, and respond to patient and physician questions regarding the sleep study process
Communication and Documentation
Communicate information received from patients, physician offices, and hospitals to appropriate internal teams
Review and verify source materials to ensure accuracy and completeness in accordance with Medicare and payer standards
Follow up to correct or complete missing or inaccurate information as needed
Compliance and Operational Support
Perform duties in compliance with HIPAA guidelines and company policies
Support cross-training initiatives, including coverage of other Patient Care Coordinator functions such as Medical Records, as assigned
Perform additional operational tasks to support departmental workflows as needed
Required Qualifications
Minimum of 2–4 years of experience in a customer service role
Prior experience in a healthcare setting or healthcare-related organization required
Strong organizational skills and attention to detail
Ability to work effectively in a fast-paced environment
Effective verbal and written communication skills
Preferred Qualifications
Experience supporting sleep medicine or diagnostic services
Bilingual (Spanish) proficiency
Physical and Work Requirements
Ability to sit for extended periods and perform repetitive computer-based tasks. Ability to communicate effectively by phone and electronic systems. Ability to work standard business hours in an in-person office environment.
: Required Qualifications
Minimum of 2–4 years of experience in a customer service role
Prior experience in a healthcare setting or healthcare-related organization required
Strong organizational skills and attention to detail
Ability to work effectively in a fast-paced environment
Effective verbal and written communication skills
Preferred Qualifications
Experience supporting sleep medicine or diagnostic services
Bilingual (Spanish) proficiency
Physical and Work Requirements
Ability to sit for extended periods and perform repetitive computer-based tasks. Ability to communicate effectively by phone and electronic systems. Ability to work standard business hours in an in-person office environment.
Employment Details (Role-Specific)
Pay Rate / Salary Range: $18.00-$19.00 per hour
Job Type: Part-time
Schedule: Weekend Business Hours / As scheduled based operational needs
Work Location: Remote
Equal Opportunity Employer
Persante Health Care is an Equal Opportunity Employer committed to building a diverse and inclusive workforce. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.
Patient Services / Front Office jobs in the United States · All PERSANTE HEALTH CARE INC jobs · Remote Patient Services / Front Office jobs in the United States