Summit Medical Group is recruiting for a Patient Relations Specialist which identifies, investigates and resolves billing issues with patient’s accounts. This is a full time opportunity, Monday through Friday, 8:00 AM to 4:30 PM, with the potential for remote work after successfully completing training. Examples of Duties (List does not include all duties assigned) • Answers patient calls related to their accounts and formulates solutions when appropriate. • Responds to written patient inquiries and formulates solutions when appropriate. • Assists in maintaining, updating and auditing the patient account information. • Transfers charges to the correct agency or carrier, when appropriate. • Communicates with insurance companies as needed. • Adjusts patient accounts according to established policies and procedures. • Communicates appropriate problems, questions and / or concerns to supervisor. • Assists colleagues in department and other office personnel, as appropriate. • Displays initiative, when appropriate, while investigating patient inquiries and handling other assignments. • Adheres to all elements of the established corporate compliance plan. • Maintains strictest confidentiality both internally and externally. • Performs related work as assigned. Education High School Diploma or GED required. Experience Prefer one-year experience in a medical billing setting.