Who We Are: Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health. What We Offer: • Choice of three health insurance plans • Dental insurance coverage • Vision insurance coverage • 401(k) with company match and profit-sharing plan • Company-paid short-term and long-term disability coverage • Company-paid life insurance for you and your family • Access to company-provided training and educational resources • Eligibility for annual merit-based performance increases • Accrued General Purpose Time (GPT) • Eight company-paid holidays • Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days • Complimentary Employee Assistance Program (EAP) for all employees and their dependents About the Role: • Serves as the first point of contact for patients and visitors • Provides front desk and patient services support in a healthcare setting • Manages appointment scheduling, check-in, and check-out processes • Maintains accurate patient records and supports clinic operations • Ensures compliance with HIPAA and organizational policies How You’ll Drive Our Mission Forward: • Greet patients and families in a friendly, professional manner • Answer phone calls and respond to appointment-related inquiries • Schedule, confirm, and reschedule appointments as needed • Contact patients on recall lists and follow up on no-show appointments • Register patients and obtain complete demographic and insurance information • Verify insurance, collect co-pays and patient balances, and support billing processes • Confirm daily physician schedules and assist with changes to improve patient flow • Document patient wait times and enter electronic messages to other departments • Maintain accurate and timely documentation in paper and electronic medical records • Protect patient privacy and confidentiality in accordance with HIPAA standards • Collaborate with physicians, staff, and departments to support quality patient care What Makes You a Great Match: • Strong customer service and interpersonal communication skills • Excellent organizational and time-management abilities • Ability to multitask efficiently in a fast-paced healthcare environment • High level of accuracy and attention to detail in documentation and scheduling • Professional demeanor and ability to work well with physicians, patients, and staff • Commitment to teamwork, cooperation, and assisting others as needed • Knowledge of HIPAA privacy and security standards • Willingness to follow compliance guidelines and organizational policies