DUTIES AND RESPONSIBILITIES • Plans and directs the daily operations of the Valet function on assigned shift. • Observes activities and procedures of valet team members, to ensure smooth and efficient operation of assigned shift. • Operates, parks and retrieves guest vehicles in a safe manner, as needed. • Oversees the cost-efficiency, staffing and uniform standards of valet team members on assigned shift. • Ensures that the work areas for valet team members are kept clean, neat and well-stocked with necessary supplies. • Ensures a maximum level of guest service and satisfaction is achieved and maintained. • Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports. • Motivates valet team members on assigned shift consistently. • Directly supervises the activities of the valet attendants. • Valet Unsanitary Vehicles • Working outside in adverse weather: Rain, Snow, Ice, Extreme Heat • Acts as an Ambassador for RHC • Performs all other duties as assigned. QUALIFICATION REQUIREMENTS • High school diploma or GED required. • Must possess a valid driver’s license from the State and a good driving record.