Job Description: Oversees the shift during surveillance operation. Protects the assets of the gaming property, patrons and employees. Oversees day-to-day Surveillance operations to ensure that all rules and regulations are being followed. Maintains confidentiality of all privileged information. Core Responsibilities: • Act as the department representative in the absence of the Surveillance Manager and/or Director. • Oversees Surveillance team and improves staff effectiveness by counseling, training and recommending disciplinary action for employees; planning, delegating, monitoring, and appraising job tasks and results in a timely manner. • Implements and participates in staff development and training programs. • Completes and conducts disciplinary actions • Must have working knowledge and be able to utilize the Gaming data systems that are available to Surveillance. • Reports immediately, in writing, all Surveillance video equipment malfunctions and/or gaming irregularities as noted during working hours to the Surveillance Manager / Director as per stablished protocol. • Assists with Weekly and Monthly Surveillance reports. • Maintains familiarity with current Gaming Regulations, Policies and Procedures. • Adheres to and enforces all Company Personnel Policies and Procedures and Department Standard Operating Procedures. • Provide Surveillance of Gaming Operations for the purpose of identifying procedural violations and illegal activity. • Ensures compliance with State and Federal Law, New York State Video Lottery Regulations, Internal Controls, Policies and Procedures - identifies and reports any such violations in accordance with established protocol. • May participate in any internal or external investigations conducted by Suffolk Off-Track Betting, or authorized Law Enforcement Agency. • Reviews, prepares and submits reports and documentation pertaining to Surveillance operations. • Maintains data files on suspect activity, criminal activities, medical incidents, procedural infractions, etc. according to established protocol. • Work with all other Surveillance Shift Managers in making sure staffing levels are adequate for days and shifts as required to maintain compliance. • Use of audio/video equipment to observe business operations. • Comply with confidentiality regulations regarding all Surveillance information including, but not limited to camera coverage, investigations and proprietary material. • Verify and account for Surveillance records, reports and camera views. • Maintain current knowledge of camera locations and viewing angles. • Monitor Gaming facility intrusion and panic alarms. • Report promptly all camera and equipment deficiencies. • Must be a role model for all staff and lead by example. • Other duties as assigned Qualifications/Requirements: • High School diploma or equivalent required. • Minimum 3 years’ surveillance experience. • Minimum 3 years’ supervisory experience. • Intermediate computer skills; including Microsoft Word, Excel and Outlook. • Must be able to obtain a New York State Gaming License. Other: • Weekends, Holidays, swing shift, grave shift work may be required. Benefits and Perks • Medical • Dental • Vision • Short Term Disability (STD) • Long Term Disability (LTD) • Life Insurance • Aflac • Pension • Deferred Comp • PTO • Employee Discount Program and more….