Monday-Friday | Paid Holidays | Full Benefits Job Type: Full-time Pay: From $20.00 per hour Location: East Lansing, Michigan Are you passionate about helping patients and delivering exceptional customer service? Join Pinnacle GI Partners as a Patient Care Coordinator in our East Lansing office. In this vital role, you'll help guide patients through their care journey by coordinating procedures, answering questions, and ensuring a seamless patient experience from start to finish. Whether you have healthcare scheduling experience or a strong customer service background, we'd love to help you grow your career with us. Why Join Us? • Monday-Friday schedule • No nights or weekends • Paid holidays + floating holidays • Paid Time Off • Medical, Dental, Vision, Life & Disability benefits • 401(k) with company match • Training and growth opportunities • Supportive, patient-focused team What You'll Do • Schedule GI procedures and diagnostic testing • Coordinate provider schedules and appointment changes • Assist patients with procedure preparation and questions • Track scheduled testing and ensure timely follow-up • Communicate with patients, providers, and healthcare facilities • Help patients feel informed, supported, and confident throughout their care What We're Looking For • High School Diploma or GED • 1-3 years of healthcare customer service experience • Prior patient scheduling or procedure scheduling experience preferred • Strong computer and EMR skills • Excellent communication and organizational abilities • Ability to multitask and manage competing priorities • Ability to successfully pass a background check and drug screening About Pinnacle GI Partners Pinnacle GI Partners is a leading physician-led gastroenterology organization dedicated to delivering exceptional digestive healthcare through clinical excellence, innovation, and compassionate patient care. Pinnacle GI Partners is an Equal Opportunity Employer and participates in E-Verify.