Responsibilities include: • Meet and greet customers in a friendly/professional manner • Provide excellent customer service from intake to release of the vehicle, and perform any additional follow up • Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan • Advise the customer on recommended auto repairs and offer a pricing quote Communicate effectively with technicians and parts employees • Provide updates to customers on the progress • Answer detailed questions about services performed and price information • Maintain customer records • Schedule appointments over the phone Skills/Experience: • Attention to detail Organization • Effective communication - verbal and written • Team player • High school diploma/ GED • Basic math skills • Previous customer service experience • Background checks and drug screens required • Previous dealership experience preferred • High School Diploma / GED • Valid driver's license • Maintain neat/clean/orderly work station • Ability to learn new techniques/procedures • Background checks and drug screen required Benefit options include: • Medical/dental / vision • Life insurance • 401k & 401k employer match • Paid vacation • Training/growth opportunities • Employee discounts • Closed on Sundays