We are looking for an Experienced Service advisor to join our growing team. This role is an key contributor within our customer service team. The successful candidate will have a strong knowledge of vehicles and services. Compensation & Benefits This role is a full-time, salaried position and offers generous compensation and benefits. You will be eligible for medical, vision, dental, and other supplemental insurance coverage, paid time off, life insurance. Responsibilities • Provide outstanding customer service to all clients • Schedule and coordinate service appointments with customers • Process service requests and billing documents • Assist customers in understanding the range of services available • Investigate and solve customer complaints • Document customer details and updates when necessary • Handle all payment transactions Requirements • Previous service writer experience required • High school diploma or equivalent • Proven automotive industry knowledge – familiarity with all products and services • Excellent communication skills (written and verbal) • Self-motivated, able to work independently and in a team • Excellent organizational, problem-solving, and time management skills