At SCP Health, what you do matters As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care. Why you will love working here: - Strong track record of providing excellent work/life balance. - Comprehensive benefits package and competitive compensation. - Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect. SERVICE DELIVERY • Seek to build and maintain consensus, alignment, and focus on priorities and objectives within and across service delivery teams with client satisfaction and retention as the chief measurements of success. • Exhibit/deliver timely, thorough, consistent, clear, and effective communication to all internal Company stakeholders and employees as well as providers, medical directors, and client representatives. • Provide direction, guidance, and influence over designated field ops personnel. • Build and lead a high-performance workplace culture that contributes to a high level of employee satisfaction, employee retention, and productivity. • Accountable for the delivery of practice management services consistent with our contractual obligations as established with hospital clients and providers. • Establish and execute on shared goals and related strategic priorities with EM and HM client service teams, Staffing Operations, Value-based services, and Central Office departments. • Develop and maintain highly effective and collaborative partnership relationships with key client representatives and industry leaders. • Ensure the delivery of consistent, timely, and effective practice productivity improvement initiatives. • Diligent oversight, direction, and leadership on the new client on-boarding process. • Responsible to work collaboratively and effectively with Physician leadership counterparts (along with other department representatives) to develop, deploy, and maintain training, mentorship, and leadership development programs enough to ensure a high level of performance and retention of our appointed practice Medical Directors. • Responsible to contribute to the effective operation of Recruiting, Scheduling, and Credentialing personnel, systems, and processes. BUSINESS • Accountable for the achievement of revenue, expense, and margin targets in compliance with budget constraints and/or in response to unanticipated revenue and gross margin shortfalls. • Ensure that where SCP EM, HM, and ICU practices co-exist at a single hospital location, ALL materially significant issues, opportunities, threats, or initiatives are well-communicated, with action plans designed and implemented with and through the effective collaboration of all stakeholders. • Responsible to ensure that the practice is functioning with the necessary resources, priorities, and action plans to favorably influence the client’s perceived value of SCP. • Responsibility to identify, drive, and lead the introduction and deployment of new eHealth solutions in our practices with an ROI measurement attached to one or more of the following: Cost reduction/avoidance, provider satisfaction, patient care enhancement, or client satisfaction. • Contribute to growth strategy development and provide significant leadership influence on and contributions to sales target identification and pursuit. • Ensure optimal and appropriate use of Company technology resources and be accountable for the quality and integrity of Group data entered into systems. • Ensure performance in accordance with all established legal and compliance standards. PERFOMANCE MEASURES Service line meets/exceeds goals or targets associated with: • Gross Margin generation. • G&A expense control. • Cost per RVU. • Client Satisfaction. • Contract Retention. • Flex provider coverage. • Physician coverage expenses. • NPPA coverage expenses • Facility Variance reports. • Provider Cost as a Percentage of Revenue. • Additional Pay. • Client account receivables. • Timely and accurate completion medical records. • Patient Satisfaction. • Value-based services Division including BPCI-A and Post-Acute Care services. • The effective alignment and achievement of joint measurements with SCP Hospitalist and Intensivist Service lines. QUALIFICATIONS Knowledge, Skills, and Abilities: • Strong and effective leadership and management capabilities. • Highly efficient and organized. • Excellent verbal and written communication skills. • Consistently accountable, responsible, and responsive. • Able to set priorities and demonstrate sound judgment in handling complex situations. • Comfortable and effective in building highly trusted working relationships at all levels and with clinicians. EDUCATION: • Bachelor’s degree in Healthcare Administration, Business Administration, related field, or equivalent work experience. Master’s degree, preferred. • Previous clinical or healthcare experience, a plus. WORK EXPERIENCE/QUALIFICATIONS: • Minimum five (5) years of demonstrated success in leadership and management in the HealthCare delivery space and/or: • Executive level responsibility over the operation of multi-site, multi-specialty medical practices a plus: • Prior extensive responsibility over a P&L in a patient care related business is preferred. TRAVEL • Expected for company and departmental meetings, training, events, and conferences with overnight stay sometimes required. PRIMARY LOCATION: • Remote - United States Pay Range: 123,880.00 - 183,376.00 USD annually This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations. - We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources. Visit our website for further information. https://myscpbenefits.com/ Login name: corp-guest Password: weheal