Job Description: Job Summary** As a Key Account Manager, you will be responsible for building and maintaining strong relationships with key customers, driving sales growth, and optimizing our market presence within the pharmaceutical sector. Job Responsibilities** * Develop and execute strategic account plans to achieve sales targets and business objectives. * Proactively engage with key customers to understand their needs, identify opportunities, and present tailored solutions. * Manage and nurture existing customer relationships, ensuring high levels of customer satisfaction and loyalty. * Conduct thorough customer analysis to identify trends, opportunities, and potential risks. * Implement and manage multi-channel marketing strategies to enhance customer engagement and drive sales. * Utilize market intelligence to stay informed about industry trends, competitor activities, and customer demands. * Contribute to the development and implementation of sales optimization and sales strategy initiatives. * Effectively communicate product value propositions and benefits to diverse stakeholders. * Deliver consistent sales results and contribute to the overall success of the sales team. * Work collaboratively with internal teams, including marketing, medical, and commercial, to ensure seamless customer experience. * Display resilience and adaptability in a dynamic and competitive market environment. * Proactively manage personal workload and priorities to meet deadlines and achieve goals. * Utilize digital sales tools and platforms to enhance sales processes and customer interaction. Job Qualifications** * Proven experience in pharmaceutical sales and key account management. * Strong understanding of customer analysis and customer relationship management principles. * Demonstrated ability in customer success management. * Excellent communication, negotiation, and presentation skills. * Proficiency in developing and executing sales strategy and sales optimization plans. * Experience with multi-channel marketing and digital sales techniques. * A track record of delivering measurable results in a sales environment. * Ability to work independently, manage self-effectively, and collaborate within a team. * Strong market intelligence gathering and analysis skills. * High level of resilience and adaptability to change. Location: Ferring India M&S