Service Center CSCS TX Essential Job Duties • Experienced industry professional to include 5+ years in the following role(s) • Repair Facility – Collision estimator, service advisor • Carrier – Auto physical damage appraiser • 5+ years of experience in collision repair, with strong knowledge of repair processes and industry standards • I-CAR Platinum Certified Estimator and/or Auto Physical Damage Appraiser • Advanced knowledge of CCC/Mitchell estimating systems and "P-Page" logic. • Intermediate knowledge of Microsoft products (Excel, Outlook, and Teams) • Proven ability to lead, mentor, and adapt to changing team needs. • Strong verbal and written communication skills, with the ability to provide clear constructive feedback. • Personable, approachable, and focused on delivering “World Class” teammate support. • Ability to establish trust and rapport with team members and leadership. • Strong organizational skills and ability to work independently. • Efficient in tracking and reporting performance data for continuous improvement. • Ability to manage multiple tasks in a fast-paced environment. Skill/Requirements • High school diploma or GED • Minimum 5 years related experience • Must be able to understand the needs of the carrier and the customer. • Advanced understanding and knowledge of repair process/procedures- what is necessary to fix a vehicle, assess damages, and understand collision theory. • Detailed knowledge of CCC/Mitchell estimating & “P-Page” logic • Excellent verbal & written communication skills • Must be at least 18 years of age • Multi-tasking; adapts easily to fast-paced environment • Personable, friendly demeanor with “World Class” customer service approach to internal and external customers • Must be able to sit for long periods of time Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.