Overview The Restaurant Supervisorat Magnolia Houston Hotel is responsible for providing leadership and guidance to the designated Food and Beverage Outlet team. S/he will work with the team to ensure guest satisfaction and optimum performance. Responsibilities • Maintains a commitment to customer service and guest satisfaction. • Assists the manager with leading and supervising the outlet team. • Ensures supplies are properly stocked; assists with ordering supplies as necessary. Assists with coordinating inventory control. • Utilizes labor management tools to schedule and control labor costs. • Assists manager with new hire and termination paperwork. • Participates in staff meetings and agenda. • Reports any needed repair immediately to Maintenance using correct procedures. • Ensures proper bookkeeping and resort policies are followed. • Responsible for daily reports and manager log book entries. Performs restaurant staff duties as necessary. • Maintains a safe and pleasant work environment. Qualifications • Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun! • Experience. Previous experience passionately providing service to others. • Excellent phone skills needed. • People Person. The best part of serving others is creating experiences for them that go beyond the expected. • Great communicator. Providing amazing experiences requires the ability to communicate to any guest or associate. #Magnolia