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Director - Table Games

Bally's Corporation · ballys.com
ChicagoDirector
Apply on Bally's Corporation’s site

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The job in short

Casino table games management.

AuditMarketingCompliance

Details

Found
17 d ago · posted 2026-10-15
Location
Chicago, IL

Full description

Responsibilities: • Lead all pre-opening Table Games and Poker activities, including department buildout, staffing, floor planning, system configuration, operational readiness, and implementation of policies, procedures, and internal controls. • Partner with Gaming Operations leadership, vendors, and internal stakeholders to ensure successful opening preparations, including gaming equipment installation, certification, floor design, game mix strategy, and table limits. • Establish dealer training programs, service standards, and a high-performance culture that delivers a world-class Bally's guest experience from day one. • Oversee all aspects of Table Games and Poker operations, including daily performance, game spread optimization, table limits, poker tournaments, and revenue-generating initiatives. • Analyze key performance metrics and leverage data-driven strategies to improve operational efficiency, guest satisfaction, and financial performance. • Evaluate and implement new gaming products, technologies, and operational enhancements while maintaining strong vendor relationships. • Champion exceptional guest service standards through player development initiatives, guest engagement, issue resolution, and collaboration with resort partners. • Partner with Marketing, Player Development, Hotel, Food & Beverage, and Entertainment teams to execute promotions, special events, and loyalty-driven experiences. • Recruit, develop, and lead a high-performing team while fostering a culture of integrity, accountability, inclusivity, engagement, and service excellence. • Oversee all aspects of talent management, including hiring, training, scheduling, performance management, succession planning, and employee development. • Manage departmental budgets, labor expenses, and financial performance while providing strategic recommendations to executive leadership. • Ensure compliance with all company policies, internal controls, and applicable gaming regulations while partnering with Security, Surveillance, Compliance, and Audit teams to maintain the integrity of gaming operations. Compensation: • Target Salary: $150,000 Additional Benefits: • $7 Daily Garage Parking Physical Demands & Work Environment: • Ability to sit, stand, walk, bend, reach, and move throughout the casino and office environment for extended periods. • Ability to occasionally lift, carry, push, or move up to 25 pounds. • Must possess the mental acuity to analyze data, solve complex problems, make sound business decisions, and effectively manage multiple priorities in a fast-paced environment. • Work is performed in both a climate-controlled office setting and on the casino floor, requiring frequent interaction with guests, team members, and operational partners. • Exposure to moderate noise levels, bright lighting, and other conditions commonly associated with a casino and entertainment environment. • Must be able to respond to operational issues, guest concerns, and business needs in a timely and professional manner. • Flexible schedule required, including the ability to work evenings, weekends, holidays, and other hours as necessary to support a 24/7 operation. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

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