SUMMARY The Dental Hygiene Operations Assistant is primarily responsible for assisting the dentists in the examination and treatment of patients, while managing dental offices. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 1. Perform reception duties as needed for the Dental Hygiene Clinic, including answering phones, scheduling appointments, and registering patients. 2. Manage patient records. 3. Assist in screening of potential dental hygiene patients. 4. Maintain supply inventory records. 5. Receive and store Clinic supplies. 6. Act as a facilitator for students during the internal assigned rotations. 7. Perform support services needed by the Dental Hygiene Department faculty, including copying and collating of documents. 8. Prepare and sends patient referrals as needed. 9. Ensure all areas of the Dental Hygiene Clinic including, Prep Area, Dental Materials Lab, Radiology Clinic etc., are kept at optimum cleanliness and organization. 10. Maintain SDS Sheets on all dental supplies and chemical inventory utilized in the Dental Hygiene Department. 11. Evaluate and initiate requests for services, supplies, and equipment maintenance. 12. Facilitate the annual college inventory process. 13. Facilitate the property removal process. 14. Assist the Dental Hygiene Program Director and faculty in the planning and administration of the fiscal and operational activities of the Dental Hygiene Clinical area. 15. Analyze, recommend, and assist the Dental Hygiene Program Director in the resolution of Clinic business operational problems and patient complaints. 16. Attend yearly training seminars. QUALIFICATIONS To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required. EDUCATION High school diploma or GED required. Associate’s degree in Applied Science preferred Current CPR Basic Life Support required Registered Dental Assistant required Certified Dental Assistant, having taken the National Board Dental Assisting Examination, preferred but not required Proof of immunizations records (within last 6 months) required EXPERIENCE 1 year current front office experience required. Dental assisting experience, chair-side assisting, and sterilization and preparation and dental software package experience preferred KNOWLEDGE, SKILLS AND ABILITIES 1. Excellent communication skills in dealing with the public and students. 2. Able to multi-task. 3. Flexibility with scheduling and duties. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities. EEO Statement Houston City College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator Office of Equal Opportunity and Title IX PO Box 667517 Houston TX, 77266 713 718.8271 or [email protected] HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity. Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.