At our company, our mission starts with our people. Guided by our HEART values—Humility, Excellence, Accountability, Respect, and Trust—we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day. As a Refrigeration Technician II, you’ll perform scheduled preventive maintenance and on-demand repairs for refrigeration equipment and associated systems in hospital or clinic facilities. You’ll help maintain a safe environment and reliable equipment operation while following departmental, hospital, and regulatory requirements. You’ll also coordinate projects and provide technical direction to refrigeration technicians and vendors. Job Duties & Responsibilities • Inspect, maintain, troubleshoot, and repair refrigeration equipment and associated systems to support a safe environment for patients, staff, and visitors • Repair failed equipment according to established standards and within acceptable timeframes • Notify appropriate leadership, departmental personnel, and Service Response Center Operators of equipment shutdowns • Accurately document equipment problems, failures, and completed work in work orders • Report major equipment failures and malfunctions to management • Install and replace refrigeration equipment according to blueprints, specifications, diagrams, or other instructions • Assist with, oversee, or inspect repairs and modifications performed by contractors • Complete the Unit 200 Competency Checklist, including responses to fire alarms, Incident Management Team events, utility losses, and elevator emergencies, and effective communication with leadership • Apply troubleshooting and problem-solving skills to refrigeration maintenance and repairs • Demonstrate refrigeration knowledge and skills equivalent to those needed for certification from an appropriate vendor or refrigeration trade school • Ensure work meets customer needs and applicable code requirements and supports a safe environment • Keep rework due to negligence below 4% • Maintain cooperative working relationships with internal and external customers and complete tasks effectively while minimizing disruption • Meet hospital attendance and punctuality requirements, demonstrate respect for others, and maintain a positive attitude • Follow the departmental dress code and maintain a professional appearance • Communicate clearly and thoroughly with customers and coworkers and respond promptly to hospital communications • Provide complete documentation required by management and authorities having jurisdiction, including work order documentation • Follow the departmental communication plan to understand and respond appropriately to job performance requirements and employee expectations • Plan, organize, and coordinate projects and provide technical direction to refrigeration technicians and vendors • Manage inventory according to departmental inventory management and control requirements • Define preventive maintenance requirements and processes for new equipment and monitor the effectiveness of existing procedures • Maintain refrigeration equipment and procedure documentation manuals • Coordinate work schedules with other departments and shops • Demonstrate initiative, accept responsibility for decisions, remain open to new approaches, stay calm during crises, and willingly share knowledge • Participate in required hospital and departmental training • Perform other hospital duties within expectations established by management Qualifications • High school diploma or equivalent required • 5 years of experience as a refrigeration service-related technician required • Hospital experience preferred • Experience and certification in other mechanical systems preferred **EPA certification highly desired