Overview A Barista is responsible for creating a welcoming guest experience by preparing and serving high-quality coffee, espresso beverages, teas, and other café offerings. This role requires exceptional customer service, attention to detail, and the ability to work efficiently in a fast-paced environment while maintaining cleanliness and presentation standards. Responsibilities • Prepare and serve coffee, espresso drinks, teas, and specialty beverages according to established recipes and quality standards. • Greet guests in a friendly and professional manner, taking orders and providing recommendations as needed. • Operate point-of-sale (POS) systems, process transactions accurately, and handle cash and credit card payments. • Maintain a clean, organized, and fully stocked work area, including beverage stations, display cases, and seating areas. • Monitor inventory levels and assist with restocking products, supplies, and ingredients. • Follow all food safety, sanitation, and health regulations. • Support the preparation and presentation of pastries, grab-and-go items, and other café offerings. • Work collaboratively with team members to ensure efficient operations and outstanding guest satisfaction. • Address guest questions and concerns professionally, resolving issues in a timely manner. Qualifications • Previous barista, food and beverage, or customer service experience preferred. • Strong communication and interpersonal skills. • Ability to multitask and work effectively in a fast-paced environment. • Basic math and cash-handling skills. • Flexible schedule, including availability to work mornings, weekends, holidays, and peak business periods. • Ability to stand for extended periods and lift up to 25 pounds. Position Summary: The Barista plays a key role in creating memorable guest experiences by delivering exceptional service and consistently preparing high-quality beverages and café products. This position contributes to a positive atmosphere that encourages guests to return and enjoy the café experience.