In this role, you will make an impact in the following ways: • Manages the day-to-day servicing needs for a portfolio of syndicated loans. • Responsible for administering and servicing syndicated and/or participated loan activities, including handling advances, payments, rate pricing, and fees. • Researches and resolves loan-related issues, handles complex client inquiries, and requests, and identifies, investigates, and resolves escalated and/or complex problem loans. • Manages complex external client issues, including ongoing client servicing for various loan structures, operational issue resolution, and technology implementations. • Assists in communicating needs and issues with internal and external clients. • Uses in-depth area knowledge to apply ingenuity and creativity to problems and determine sustainable resolutions. • Reads and interprets commercial loan agreements and legal documents, as necessary. • May allocate and coordinate work within a team or project and employ subject matter and industry expertise within defined area(s). • Solves complex problems based on an understanding and knowledge of the intricacies of the loan system. • Provides technical assistance and operational support to junior-level client processing professionals. To be successful in this role, we're seeking the following: • Bachelor's degree or the equivalent combination of education and experience is required. • 5-7 years of total work experience preferred. • Ability to manage multiple tasks and work effectively across groups within the organization. • 3-5 years of directly related experience with syndicated loans and/or comparable commercial lending experience required. • Experience with Loan IQ strongly preferred. • Ability to lead, provide guidance, and work under limited supervision