RN Care Delivery Manager – Bronx, NY. Are you a dynamic, visionary clinical leader passionate about transforming lives through exceptional care delivery? Do you thrive in an environment where your expertise directly impacts participant satisfaction and outcomes? If so, FlexStaff is calling your name! FlexStaff is seeking an exceptional Care Delivery Manager to join our client’s dedicated team and champion our mission of providing compassionate, comprehensive, and person-centered care. This isn't just a management role; it's an opportunity to innovate, lead, and leave a lasting legacy on the health and well-being of our community. You won't just manage – you'll lead with purpose. You'll be the driving force behind personalized care plans, ensuring every participant receives the tailored support they deserve. From orchestrating seamless operations to empowering our clinical staff, your leadership will be pivotal in maintaining our reputation for excellence. Responsibilities: • Lead Transformative Care: Oversee the design and execution of personalized care plans that elevate participant satisfaction and health outcomes. You'll facilitate crucial Interdisciplinary Team (IDT) meetings and Service Delivery Requests (SDRs), ensuring every voice is heard and every need is met. • Champion Operational Excellence: Drive efficiency and quality by running clinical delivery reports, managing on-call duties, addressing grievances, and collaborating with clinicians to ensure assessment accuracy (UAS analyzer system). You'll be the backbone of our clinical operations, ensuring everything runs seamlessly. • Empower & Develop Our Team: Allocate vital staffing and resources, fostering a collaborative environment. You'll partner with HR on everything from interviews and onboarding to coaching, professional development, and annual performance reviews, helping our team reach their full potential. • Ensure Unwavering Quality & Compliance: Be the guardian of our standards, ensuring meticulous documentation, reviewing participant charts for quality, and swiftly addressing any deficiencies. Your vigilance will guarantee compliance with regulations and all federal/state standards, while continuously seeking improvements in services and policies. • Advocate & Coordinate: Maintain seamless communication across IDT and relevant parties, coordinating care transitions, arranging long-term services, and adapting care plans to meet evolving needs and goals. When assigned, you’ll step up as the Director of Patient Services (DPS) for the LHCSA. Qualifications: • An experienced RN clinical manager with a proven track record of leadership in a healthcare setting. • Passionate about person-centered care and committed to improving participant outcomes. • A master of coordination, communication, and problem-solving, even in high-pressure situations. • A proactive, results-oriented professional who thrives on continuous improvement and innovation. • Dedicated to fostering a supportive and high-performing team environment. • Highly knowledgeable about regulatory standards, clinical practices, and quality assurance. • BSN a MUST *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts,