A Retail Sales Associate provides excellent customer service, processes sales using POS systems, maintains store cleanliness, and restocks merchandise. Responsibilities include greeting customers, answering product questions, and resolving issues to ensure a positive shopping experience. This role requires a strong sense of urgency, self-motivation, and the ability to take direction while working independently in a fast-paced environment. Core Responsibilities and Duties • Customer Service: Greet customers, provide product information, and offer recommendations. • Sales Transactions: Process payments (cash and credit), returns, and exchanges accurately using POS systems. • Merchandising: Restock shelves and organize displays. • Store Maintenance: Maintain a clean, organized, and safe environment. Keep sales floors tidy and shelves dust-free. • Inventory Control: Assist with receiving shipments, picking up inventory from the on-site warehouse, restocking, and conducting inventory counts. Required Skills & Qualifications • Communication: Strong interpersonal skills for interacting with customers and team members. • Mathematical Skills: Basic math skills for processing transactions and giving change. • Class 2 DLC Certification: Required for selling retail alcohol. • Flexibility: Availability to work varied hours, including weekends, evenings, and holidays. • Physical Stamina: Ability to stand for long periods and lift, push, or pull moderate weights (up to 50 lbs). • Work Environment: Ability to handle a loud and busy environment. • Product Knowledge: Willingness to learn about products to advise customers effectively. Our Ideal Candidate Is Willing To • Train in Yellow Dog inventory software used to receive merchandise shipments. • Assist in all von Trapp retail outlets (Outdoor Center, Lodge Gift Shop, and Bierhall) as needed during shifts. • Take on additional hours during foliage season (August – October) and prepare for reduced hours during mud season (April – May).