• • GENERAL MANAGER II (GM II) High-Performance Restaurant Leader | Training Location PURPOSE OF THE ROLE The General Manager II (GM II) is a high-performing, advanced-level restaurant leader responsible for driving exceptional business results, developing future leaders, and serving as a model location for operational excellence and training. This role builds upon the General Manager foundation and expands into enterprise leadership impact, including supporting company-led initiatives, participating in hiring and training events, and operating a restaurant that serves as a benchmark for the brand. The GM II leads with a strong ownership mindset, delivering results through people development, operational discipline, and financial performance, while embodying the Wingstop mission to Serve the World Flavor. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. People Leadership & Talent Development • Build, lead, and sustain a high-performing leadership team, including Assistant Managers and Shift Leaders • Serve as a designated trainer and/or operate a certified training restaurant for new leaders, team members, and company initiatives • Lead and support company hiring events, onboarding programs, and training sessions as needed • Ensure best-in-class execution of onboarding, orientation, and training programs • Develop and execute structured development plans for all levels of the team • Make all final hiring, promotion, and separation decisions in alignment with company standards • Foster a culture of accountability, recognition, and continuous improvement 2. Financial & Business Leadership • • Own full restaurant P&L and deliver top-quartile performance in: • Sales growth • Labor management • Food cost control • Profitability • Execute a forward-looking business plan aligned with company goals • Analyze financial performance trends and implement data-driven action plans • Set and achieve aggressive performance targets across all key business metrics • Maintain strict control of cash, inventory, assets, and operational expenses 3. Operational Excellence & Brand Standards • Ensure consistent execution of brand standards across all shifts • Operate as a model restaurant for: • Speed of service • Guest experience • Food safety and quality • Cleanliness and facility standards • Lead execution of all company initiatives and new program rollouts • Maintain strong partnership with Facilities to ensure restaurant conditions meet or exceeds standards • Utilize company tools and systems to coach and develop team members • 4. Training, Events & Enterprise Contribution • Serve as a training leader for the organization, supporting: • New restaurant openings • Leadership onboarding • Company-led operational initiatives • Participate in company hiring events, training events, and brand activations • Support cross-functional initiatives in partnership with the Restaurant Support Center • Represent the brand as a culture ambassador and operational expert 5. Scheduling, Attendance & Operational Discipline • Ensure consistent leadership presence in the restaurant through intentional and disciplined scheduling • Maintain a schedule aligned to business needs, including: • Peak dayparts • Weekends • Holidays • Key business-driving periods • Demonstrate strong personal accountability for attendance, punctuality, and visibility • Ensure leadership coverage across all shifts to support operational consistency • Work a minimum of 50–60 hours per week, with flexibility based on business demands • ADDITIONAL REQUIREMENTS • High School Diploma or GED required • Bachelor’s Degree or equivalent experience preferred • Must be 18 years of age or older • Proficient in Microsoft Office (Word, Excel, Outlook) • Ability to quickly learn and adapt to new systems and technologies QUALIFICATIONS • 7+ years of restaurant, food service, or retail leadership experience • 3+ years in Leadership or equivalent multi-level leadership role preferred • Proven track record of delivering strong financial and operational results • Advanced proficiency in analyzing P&L statements and restaurant performance metrics • Demonstrated ability to: • Develop leaders • Build high-performing teams • Execute at a high level consistently • Strong understanding of labor laws and compliance • Excellent communication, coaching, and conflict resolution skills • High level of emotional intelligence and leadership maturity • • Ability to manage multiple priorities in a fast-paced environment LEADERSHIP EXPECTATIONS • Leads with ownership and accountability • Demonstrates a results-driven mindset • Builds and develops strong teams and future leaders • Maintains a disciplined, high-standard operation • Acts as a brand ambassador and culture carrier • Embraces feedback and continuously improves WHAT SUCCESS LOOKS LIKE • Top-tier performance in sales, profitability, and operational metrics • Strong leadership bench and internal promotions • Consistent execution of brand standards across all shifts • Recognition as a training location and model restaurant • Active participation in company initiatives and events • High team engagement and low regrettable turnover • #LI-DNI •