Own and Drive end to end Order to Cash for all product lines in IMC Drive Topline Planning and Reporting • Revenue Planning for all product lines (Quarterly, Monthly, Weekly Planning) including detailed customer wise planning • Close coordination with all the factories (India and Overseas) for the material planning • Manage projects and the services revenue • Manage the Risks and Opportunities with each Line of Business • Lead select MOS: MOR, Weekly Revenue Updates, Inventory Updates Manage Working Capital • Close control and management of Inventory • Rigorous AR Control • Credit Limits and customer advances review and control Cost Control • Various cost control on the projects • Monitor the over runs • Drive cost optimization to drive Margin Expansion Operations Excellence • End to End Order Management: Ensure Timely Ordering and High Customer Service Level • Drive MOS for Revenue planning, coordination with the ISC for material planning, RAIL for addressing all open issues pertaining to delays, material discrepancies, quality, warranty, returns, AR and Bad Debts • Drive Operations excellence programs to streamline operations: Institution and Automation of the processes and ensure adherence to the processes. Customer Relationship Management • Single point of contact for the Post Order Management (internal – ISC, Sales and external – (Customers, 3rd Party Vendors, Inspectors) stakeholders) • Drive MOS with the customers for high customer satisfaction People Management • Directly lead the team of operations managers for each business • Identify the development needs of the people; Coach and Mentor for upskilling and enhancing the capabilities • Develop strong MRR for the high impact roles in the organization • Have a central view and management of the operations, revenue, inventory, AR across all LOBs • Enhance the customer experience and service levels as a key differentiator against the competition • Ensure timely execution of the actions and timely resolution of the issues • Develop the role as a strong MRR for the IMC India GM Role