Summary of Position: The Account Manager manages the ongoing customer relationships and is responsible for contract renewals to existing clients, introduction of new products and services, and revenue growth. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Maintains and nurtures existing client relationships at the senior management level • Oversees negotiation of renewal contracts • Performs high level issue resolution • Supports and coordinates the interaction between all customer facing departments and existing accounts within the specified region. • Develops and implements strategic sales and new product placement plans to accommodate region’s goals. • Reviews market factors to determine client needs, price schedules, and discount rates. • Assists Client Services in challenging situations. • Understands the business climate including industry type, growth rate, and market factors in assigned territories. • Generates account plans for all key accounts • Prepares periodic sales reports showing sales volume, potential sales, and areas of client base expansion. • Presents demos to key clients and provides customer training on existing and new products and services • Controls expenditures of specified region to conform to budgetary requirements. • Develops new sales opportunities within the financial banking industry • Attends Trade Shows and Conferences QUALIFICATIONS: (required) • Bachelor’s degree preferred • Minimum 8 plus years related experience or equivalent • Commitment to excellence and high standards • Strong organizational, problem-solving, and analytical skills • Acute attention to detail • Demonstrated ability to plan and organize projects • Ability to deal effectively with a variety of individuals at all organizational levels. • Good judgment with the ability to make timely and sound decisions • Ability to direct and recommend cost-effective creative solutions • Ability to perform diversified clerical functions and basic accounting procedures • Proficient on PowerPoint, salesforce, and excel • The ability to effectively present online or in person product demonstrations • Travel to clients or shows when applicable • Analyze statistical and financial data • Coordinate multiple tasks simultaneously • Collect, interpret, and/or analyze complex data and information ADDITIONAL REQUIREMENTS: • Possess a valid State Issued Driver’s License and is insurable • Provide and maintain current valid proof of automobile insurance policy • Successfully complete a background verification process