The Frozen Specialist is an integral part of a highly motivated team focused on serving guests with an emphasis on the overall Frozen department and Center Store Market guest experience to consistently meet or exceed guest expectations. The Frozen Specialist is responsible for all aspects of the frozen department and all frozen related displays in the store. The Specialist ensures all product related areas are fully stocked for our guests. The position will order, receive, check in, stage, and stock products while ensuring proper inventory control, product rotation and quality. This position will create and fill product displays, ensure proper fronting of products, and handle product damages and credits according to company policy and guidelines. The Specialist must be familiar with store products, cross merchandising, and their locations in order to assist guests. The Specialist will have exposure to a variety of retail tasks related to product, guest service and merchandising. Key Responsibilities and Accountabilities : · Provide guests with a remarkable shopping experience by greeting and thanking customers in a prompt, courteous and friendly manner, answering questions, and responding to customer requests · Understand seasonality trends in frozen sales to meet guest expectation and maximizing sales growth · Monitor case and display temperatures to ensure optimal product quality; maintain food safety temperature guidelines to maximize product shelf life · Stock frozen shelves and displays to ensure products availability, appeal, guest satisfaction, store profitability, schematic guidelines, shrink standards, temperature quality, and price accuracy · Ensure accurate regular and sale pricing of all merchandise items at shelf edge, computer/registry/inventory system · Monitor sales, inventory, maintain back stock areas, and order products to maximize sales and profits · Perform and/or ensure the receipt/check in, inspection and break-down for stocking of incoming goods to ensure product availability · Maintain a clean and safe environment to ensure the safety of co-workers and guests · Perform other duties as assigned