Title: Court Reporter Coordinator US Legal Support is seeking a Resource Support Analyst to establish and maintain strong relationships with court reporters and videographers while ensuring the seamless coordination of daily operations. This role requires excellent communication, problem-solving skills, and the ability to manage multiple tasks in a fast-paced environment. Location: Houston, TX | Woodland Hills, CA Schedule: Monday – Friday | TBD Essential Job Functions: • Establish effective and cooperative working relationships with court reporters • Coordinate daily communication via email, phone, and text to track the status of work products. • Maintain U.S. Legal Support standards and promote a positive company image. • Research and resolve general inquiries, providing timely follow-up with internal teams as needed. • Identify and address operational challenges to enhance efficiency for court reporters and clients. • Follow company policies and procedures to ensure consistency and integrity in daily tasks. • Collaborate with leadership and colleagues on special projects as assigned. • Perform analysis of regional outcomes using Excel and SharePoint to support decision making by US Legal Support Leadership. • Support regional leadership in the evaluation of key trends. Requirements: • Strong verbal and written communication skills. • Excellent problem-solving abilities and attention to detail. • Ability to multitask and prioritize tasks in a deadline-driven environment. • Experience in customer service, coordination, or administrative roles preferred. • Strong skill set in Microsoft Office Suite (SharePoint, Word, Excel, Outlook). Perks & Benefits: At U.S. Legal Support, we offer a comprehensive benefits package, including: • Medical, Dental, and Vision insurance • 401(k) with company match • Paid Time Off (PTO) and holidays • Professional development opportunities • A collaborative and supportive work environment