Job Title: Clinic Director Reports To: Market Vice President - GA Position Overview: The Clinic Director is a key leadership role responsible for overseeing site specific Clinic operations at ExperCARE Health. This position is designed for a dynamic leader who will ensure exceptional patient care, foster a supportive team environment, and maintain strong relationships with the community. The Clinic Director will integrate people, processes, and technology to enhance clinic efficiency, uphold financial performance, and promote a positive patient experience. Key Responsibilities: • Leadership & Team Management: • Provide inspirational leadership to a clinically competent and engaged team, acting as a role model and mentor. • Oversee the hiring, training, evaluation, coaching, and development of clinical and front desk staff to promote a culture of excellence and accountability. • Patient Care & Experience: • Direct patient care initiatives and ensure every patient receives a top-quality, compassionate experience. • Actively engage with team members to enhance patient satisfaction, addressing concerns promptly and effectively. • Operational Oversight: • Manage all clinic operations, ensuring compliance with OSHA, CLIA, and other regulatory standards. • Coordinate scheduling to maintain adequate provider and ensure appropriate staffing ratios. • Supply Management & Inventory Control: • Maintain oversight of medical supply inventory, ensuring budget adherence and efficient use of resources. • Financial Management: • Monitor financial performance, including collections and revenue cycle management, to ensure the clinic's sustainability and profitability. • Analyze financial reports to inform decision-making. • Process Improvement & Quality Assurance: • Develop and implement process improvement initiatives to enhance clinical operations and patient flow. • Monitor clinical checklists, logs, and compliance with established policies and procedures. • Community Engagement & Reputation Management: • Build and maintain strong relationships with community partners and stakeholders to enhance the clinic's visibility and reputation. • Represent ExperCare Health at community events and health initiatives, promoting the clinic’s services. Qualifications: • Minimum qualifications include a minimum of two years of relevant higher-level education and experience in a healthcare setting. • Proven experience in management, operations, and leadership within a healthcare setting, preferably urgent care or outpatient services. • Strong understanding of financial management, including budgeting, P&L, and cash flow analysis. • Excellent communication and interpersonal skills, with the ability to build consensus among diverse stakeholders. • Proficient in healthcare technology systems and electronic health records (EHR). What We Offer: • Competitive salary and comprehensive benefits package. • Opportunities for professional development and career growth. • A collaborative work environment focused on teamwork and patient care.