Description Join Kansas City’s leading eye care team! At Discover Vision Centers, we believe teamwork and compassion are the foundation of delivering exceptional patient experiences. We are currently hiring a Front Office Patient Coordinator to join our dedicated team of professionals who share one focus: providing outstanding care to every patient. Why Discover Vision Centers? As the first point of contact for our patients, you play a vital role in ensuring a smooth, welcoming, and professional experience. This position is perfect for someone who enjoys patient interaction, thrives in a fast-paced environment, and takes pride in accuracy and customer service. Responsibilities • Greet and check in/out patients in a professional, courteous manner • Accurately collect patient demographic, insurance, and billing information • Verify insurance coverage, obtain authorizations, and file insurance claims • Schedule patient appointments and manage medical records • Collect co-pays, deductibles, and balances; deliver contact lenses when applicable • Perform accurate data entry and maintain confidentiality in compliance with HIPAA regulations • Assist with opening and closing the clinic, ensuring readiness for daily operations • Collaborate with physicians, management, and staff to support efficient clinic flow Hours: Monday–Friday, 8:00 AM – 5:00 PM. Flexibility to open early or stay late based on clinic needs. Requirements • Strong communication and organizational skills • Excellent customer service and patient rapport • Basic computer proficiency and accurate data entry skills • Ability to maintain confidentiality and adhere to HIPAA regulations • Previous experience verifying insurance preferred • Team-oriented mindset with the ability to work well with physicians, management, coworkers, and patients Benefits We value work-life balance and want our employees to thrive both personally and professionally. Our comprehensive benefits package includes: • Health and Dental insurance • 401(k) retirement plan with employer match • Generous Paid Time Off (PTO) program • Ongoing training and opportunities for growth • A supportive, collaborative work environment Apply Today If you have a passion for helping patients, enjoy working in a professional healthcare setting, and want to be part of a respected leader in eye care, we encourage you to apply. Join Discover Vision Centers and help us continue shaping the future of patient care in Kansas City.