Banquet Houseperson | Horseshoe Bay Resort Location: 200 Hi Cir N, Horseshoe Bay, TX 78657 Employment Type: Full-Time / Part-Time (On-Site) Compensation: Hourly Wage + Event Gratuity (Tipped Position) Company Overview Horseshoe Bay Resort is a premier luxury destination situated on the shores of Lake LBJ in the Central Texas Hill Country. We are committed to fostering a culture of Diversity, Equity, Inclusion, and Belonging. We are currently seeking industrious candidates to join our world-class Banquets Team and contribute to the flawless execution of high-profile resort events. Position Summary The Banquet Houseperson is responsible for the physical set-up, breakdown, and resetting of all banquet functions with minimal supervision. This role ensures that every meeting room, buffet, and event space meets our rigorous four-diamond standards for presentation and cleanliness. As a key member of the logistics team, you will translate Banquet Event Orders (BEOs) into functional, aesthetically pleasing environments for our guests. Key Responsibilities Event Coordination and Execution: • Technical Set-Up: Execute the proper arrangement of function rooms, coffee breaks, buffets, and bars based on specific BEO requirements. • Transition Management: Perform timely breakdowns and resets, ensuring all function spaces are thoroughly cleaned and prepared for subsequent events. • Equipment Mastery: Maintain expert knowledge of various equipment types and set-up styles (e.g., theater, classroom, U-shape, and banquet). • Quality Control: Ensure all tabletop utensils and room details are polished and presentable; maintain high sanitation standards for every function. Operational Support and Safety: • Facility Maintenance: Conduct daily inspections of banquet hallways, meeting rooms, storerooms, and public areas to ensure they are in working order. • Communication: Participate in pre-shift meetings and maintain a constant exchange of information with Banquet Captains, Managers, and fellow associates. • Safety Adherence: Follow all corporate safety and security policies; immediately report maintenance needs, accidents, or unsafe work conditions. • Environment Stewardship: Maintain a clean, organized, and environmentally responsible workspace. Employment Standards Required Qualifications: • Age: Must be at least 18 years of age (21+ if required to operate resort vehicles). • Licensing: Valid driver’s license with a satisfactory motor vehicle record (required for vehicle operation). • Certifications: Mandatory Food Handler’s Certificate, TABC Certification, and TIPs Training. • Communication: Proficiency in speaking, reading, and writing English; bilingual skills in Spanish are considered an asset. • Experience: Previous experience in banquet set-up, particularly within a luxury resort environment, is highly valued. Physical Requirements and Skills: • Physical Strength: Ability to frequently lift and move equipment, tables, and chairs weighing up to 50 lbs. • Stamina: Sufficient physical agility to perform demanding manual labor throughout a full shift. • Professionalism: Must be a self-starter with a "team-first" mentality and maintain impeccable grooming standards, including the use of slip-resistant footwear. Benefits and Perks Horseshoe Bay Resort offers a comprehensive rewards package, including: • Health and Wellness: Medical, Dental, and Vision insurance plans. • Financial Security: 401(k) with employer match, disability insurance, and accident plans. • Lifestyle: Subsidized associate housing and shuttle services; weekly meal subsidies. • Professional Development: Access to our Manager in Training (MIT) program and scheduled performance reviews. • Exclusive Discounts: Reduced rates at all Crescent Hotels & Resorts properties and on-site retail/dining discounts. • Recreation: Limited access to resort amenities, including golf, based on business occupancy. [Apply Now to Join the Banquet Team at Horseshoe Bay Resort]