Market Leader – Operations & Growth
Goodwin Recruiting · goodwinrecruiting.com
DecaturOn-siteLead / Manager
The job in short
Field service market leader running operations and P&L for a service business.
Details
- Found
- 14 d ago · posted 2026-10-01
- Location as listed
- Decatur, Illinois
- Role
- Operations Manager
- Source
- The company’s own careers site
Full description
We’re looking for a hands-on leader to take full ownership of a growing service operation. This is not a behind-the-desk role. This is for someone who wants to run a business, lead from the front, and make an immediate impact. If you’ve managed multiple locations, led field teams, or run a service-based operation, you’ll feel right at home here! Apply today!
Market Leader Benefits
• Competitive base salary with performance-based quarterly bonuses up to 40%
• Company vehicle provided
• Comprehensive health, dental, and vision benefits
• Paid time off and holidays
• Long-term career growth with a stable, industry-leading organization
• Supportive, high-energy team culture that values performance and accountability
Market Leader Responsibilities
• Lead day-to-day operations of a field service business with multiple crew members
• Own full P&L performance: revenue, cost control, and profitability
• Drive customer satisfaction, retention, and service recovery
• Be present in the field, meeting customers and supporting your team regularly
• Lead, coach, and develop team members across roles and locations
• Partner on sales efforts and help grow the market
• Solve problems across operations, billing, customer issues, and staffing
• Build a strong, positive, high-performance culture
Market Leader Requirements
• Experience leading teams in a service, retail, or field-based environment
• Background managing multiple locations, crews, or a mobile workforce
• Proven ability to handle customer issues in person and de-escalate situations
• Exposure to sales, revenue growth, or account management
• Strong business acumen with experience owning or influencing a P&L
• High energy, positive attitude, and a willingness to be in the field daily
• Comfortable speaking in technical terms and working alongside technical teams
• A natural problem solver who takes ownership and gets things done
JOB ID: 174295
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Marcia Recks
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