The Director of Platform Engineering & Operations will oversee the company’s technology platform, including customer-facing applications, internal systems, cloud infrastructure, and on-premise environments. This is a hands-on leadership role focused on ensuring reliability, security, scalability, and 24/7 operational performance while building and leading a strong technical team to support continued growth. Director of Platform Engineering & Operations - Benefits: • Health, dental, and vision insurance • Paid time off and holidays • 401(K) Retirement savings plan options • Opportunities for career advancement and professional growth Director of Platform Engineering & Operations - Required Qualifications: • 10+ years of progressive experience in IT infrastructure and operations, with at least 3–5 years in a leadership role managing teams delivering hybrid cloud environments. • Deep expertise with Microsoft Azure including compute (VMs, App Services, Functions), networking (VNets, NSGs, load balancers), identity (Azure AD/Entra, RBAC), security, monitoring, and cost management. • Proven track record architecting and operating highly available, mission-critical systems supporting 24x7 customer-facing platforms at enterprise scale. • Strong background in security and compliance, with experience implementing controls • Demonstrated leadership of DevOps/SRE teams with hands-on experience building CI/CD pipelines, managing Kubernetes clusters, implementing Infrastructure as Code (Terraform, ARM/Bicep), and operating observability platforms • Solid understanding and ownership of change management processes (ITIL or similar) including change advisory boards, risk assessment, and audit-ready documentation. • Hands-on experience designing and executing Disaster Recovery strategies in cloud and data center environments, including DR testing and runbook development. • Experience overseeing desktop/end-user support and telecom services in a growing, distributed organization. • Proven ability to recruit, develop, and retain high-performing technical teams with a coaching-oriented leadership style • Excellent communication and stakeholder management skills—ability to translate technical complexity into business impact for executive and non-technical audiences • Thrives in fast-paced, dynamic environments with rapidly changing priorities and ambiguity • Strong ownership mentality: you take accountability for outcomes, drive issues to resolution, and lead by example Director of Platform Engineering & Operations - Preferred Skills • Experience in B2B SaaS, telematics, fleet management, IoT, or other real-time, dataintensive platforms serving enterprise customers • Familiarity with ITSM tools (Jira Service Management, ServiceNow), configuration management databases (CMDB), and IT asset management practices • Experience with observability and monitoring platforms (Datadog, New Relic, Prometheus/Grafana, Azure Monitor, Application Insights) • Background supporting real-time GPS tracking, vehicle telematics, or IoT device management platforms • Relevant certifications: Microsoft Certified: Azure Solutions Architect Expert, Azure Administrator Associate, CISSP, CISM, ITIL Foundation or higher • Experience scaling infrastructure to support rapid business growth (2x–3x revenue in 2–3 years) • Prior experience operating in regulated or compliance-driven environments (SOC 2, ISO 27001, HIPAA, FedRAMP) • Hands-on experience with Azure Kubernetes Service (AKS), Azure DevOps, GitHub Actions, or similar CI/CD platforms • Understanding of fleet management industry compliance requirements (FMCSA, ELD mandates, hours-of-service regulations) JOB ID: 177963 #post Olivier Ludunge