Client Experience Manager – New York City, NY Join a respected luxury boutique in New York City as a Client Experience Manager, where your passion for personalized service and relationship-building will directly elevate the guest experience. This role offers a unique opportunity to shape and lead the hospitality standards in a sophisticated retail setting, collaborating across luxury and lifestyle communities. Client Experience Manager Benefits & Compensation • Competitive salary range of $120,000–$140,000 annually, depending on experience • Comprehensive medical, dental, and vision insurance • Paid time off for work-life balance • Chance to play a highly visible, influential role within an established luxury brand Client Experience Manager Requirements & Qualifications • Extensive experience in luxury hospitality, preferably in luxury hotels, fine dining, private members clubs, VIP guest relations, or luxury events • Strong network and in-depth understanding of the New York City luxury and hospitality community • Exceptional communication and interpersonal skills, polished and warm demeanor • Proven track record in creating VIP experiences, events, and partnerships • Highly organized with excellent attention to detail and follow-through • Comfortable acting as a visible ambassador for a luxury brand • Genuine passion for hospitality and delivering memorable, personalized experiences Client Experience Manager Day-to-Day Responsibilities • Lead and continuously enhance the overall client experience in the boutique • Welcome clients with warmth and sophistication, anticipating their needs at every interaction • Build lasting relationships to become a trusted point of contact for clientele • Develop partnerships across luxury apparel, beauty, fragrance, wellness, and lifestyle brands • Coordinate intimate in-store activations, private events, brand collaborations, and VIP experiences • Engage with local restaurants, hotels, hospitality businesses, and community partners to expand reach • Collaborate closely with sales, marketing, and boutique leadership to ensure seamless guest experiences • Maintain an active knowledge of NYC’s luxury hospitality, dining, fashion, and cultural scenes • Uphold the highest standards of discretion, professionalism, and personalized service • This role is ideal for a polished professional who thrives in a highly personalized environment and seeks to make a meaningful impact within the luxury hospitality and retail sectors. JOB ID: 182240 #post Emily Lauro