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Owner Relations Manager

Goodwin Recruiting · goodwinrecruiting.com
SeviervilleLead / Manager
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The job in short

Managing owner relations.

Details

Found
21 d ago · posted 2026-10-15
Location
Sevierville, Tennessee

Full description

Owner Relations Manager A leading property management company is seeking a Short-Term Rental Owner Relations Manager to serve as the trusted partner for homeowners. In this relationship-driven role, you’ll ensure properties are expertly managed, profitable, and consistently meet high standards. This is a unique opportunity to build meaningful connections while shaping the owner experience in a growing segment of the hospitality industry. Owner Relations Manager Benefits & Compensation • Competitive salary commensurate with experience • Eligibility for performance-driven bonuses • Flexible work environment with a blend of office and field-based responsibilities • Opportunities for professional development and advancement • Supportive company culture focused on collaboration and service Owner Relations Manager Requirements & Qualifications • Minimum 2 years of experience in property management, hospitality, or account management • Strong interpersonal and communication skills, with a proven ability to build trust and manage expectations • Proficiency in reviewing financial reports, budgets, and performance metrics • Highly organized and detail-oriented with strong problem-solving abilities • Ability to manage multiple owner accounts Owner Relations Manager Preferred Background & Skills • Experience managing client or owner relationships and building trust • Strong negotiation and conflict resolution abilities • Comfortable adapting to changing priorities and helping to buiild a culture of excellence Owner Relations Manager Day-to-Day Responsibilities • Serve as the main point of contact for property owners, providing regular updates and addressing concerns with professionalism and care • Onboard new owners by setting clear expectations and coordinating property setup • Build lasting, trust-based relationships to ensure satisfaction and drive retention • Partner across teams to ensure properties meet quality standards and guest expectations • Conduct regular property inspections and recommend upgrades or enhancements • Stay informed on market trends, regulations, and opportunities to grow the owner portfolio If you are passionate about relationship management and want to make a direct impact for both owners and guests, we encourage you to apply. JOB ID: 181122 #post Zack Ashley

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