Customer Transition Project Manager
Goodwin Recruiting · goodwinrecruiting.com
FerndaleHybridLead / Manager5–10 yrsContract
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The job in short
Managing customer transition projects.
ExcelSAPSupply chainWarehouse
Details
- Found
- 15 d ago · posted 2026-10-15
- Location as listed
- Ferndale, Michigan
- Role
- Program / Project Manager
- Pay (as listed)
- $65–$75 an hour
- Source
- The company’s own careers site
Full description
Customer Transition Project Manager
This is an exciting opportunity to lead a critical customer transition project within a large, stable international organization. You will play a key role in managing the shift from an internationally billed export model to a fully US-based subsidiary billing structure, working closely with diverse teams to ensure seamless execution and service continuity.
Customer Transition Project Manager Benefits & Compensation
• Competitive hourly rate of $65 to $75 per hour, 40 hours per week for a 6–9 month contract
• Potential to transition into a permanent role
• Flexible hybrid schedule with 3–4 days remote per week and some travel—expenses covered
• Opportunity to work within a supportive and experienced leadership environment
Customer Transition Project Manager Requirements & Qualifications
• 5–10 years of experience in project management, supply chain, or operations roles, preferably including inventory management or customer-facing operations
• Working knowledge of inventory management and warehouse management systems (WMS)
• Familiarity with EDI, purchase order management, and order-to-cash processes
• Exposure to ERP systems, with SAP experience preferred
• Strong Excel skills for tracking, reporting, and data accuracy
• Excellent communication skills and stakeholder management, comfortable working with customers and warehouse teams
• Bachelor’s degree in supply chain management, operations, business, or related field
Customer Transition Project Manager Preferred Background & Skills
• Prior experience supporting ERP/WMS transitions, entity transitions, or M&A integration operational work
• Experience in automotive, industrial, or distribution and warehouse environments
Customer Transition Project Manager Day-to-Day Responsibilities
• Own the execution of customer-by-customer transition plans from international billing to US subsidiary billing
• Coordinate with customer account teams to manage account-specific changes such as new supplier/vendor codes, updated PO structures, and EDI reconfiguration
• Manage cutover timing to avoid disruption in order fulfillment and lead trial runs to validate workflows before go-live
• Serve as the primary on-ground contact for customer queries and warehouse teams, supporting inventory segregation, WMS setup, and process changes
• Collaborate with Technology and Finance teams to ensure accurate mapping and testing of PO code and EDI updates
• Track inventory obsolescence risks and support reconciliation between WMS and SAP systems
• Provide regular status updates to senior leadership and coordinate across functional workstreams
This role is ideal for someone detail-oriented with strong cross-functional skills who thrives in dynamic, evolving environments and wants to drive impactful change in a key operational transition.
JOB ID: 182483
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Eric Esterline
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