We are seeking an experienced, hands-on Director of Operations for a growing restaurant concept with exciting opportunities for expansion. This is an opportunity for a strong operator who enjoys developing people, improving performance, and building the systems needed to support long-term growth. Initially, this leader will take direct responsibility for the daily operations of one restaurant, with the opportunity to transition into broader multi-unit leadership as the company expands. Responsibilities • Lead daily restaurant operations, ensuring exceptional food quality, service, and operational consistency • Hire, train, coach, and develop restaurant managers and team members • Oversee P&L performance, budgets, labor, food cost, inventory, and operating expenses • Establish effective systems, procedures, and accountability to improve operational performance • Build a positive, results-driven culture focused on teamwork, hospitality, and execution • Identify opportunities to improve efficiency, profitability, and guest satisfaction • Partner with senior leadership on operational strategy and growth initiatives • Develop future General Managers and support new restaurant openings • Transition into broader multi-unit oversight as the company expands Qualifications • 10+ years of restaurant operational leadership experience, including 5+ years in multi-unit leadership • QSR or chicken-concept experience required; both strongly preferred • Strong hands-on General Manager experience • Proven success developing restaurant teams and improving operational performance • Strong financial acumen, including P&L, labor, food cost, inventory, and budgeting • Experience implementing systems, processes, and operational standards • Ability to lead directly in the restaurant while building for future growth • Excellent leadership, communication, and problem-solving skills • Restaurant opening experience a plus Benefits • Competitive compensation and benefits • Opportunity for professional growth and advancement • Opportunity to help shape and grow an expanding restaurant concept JOB ID: 182446 #post Nichelle Ritter