Job Title: Senior Learning & Development Specialist Location: Gurgaon (supporting L.E.K.'s Australia practice) Reports to: HR Manager, Australia Working model: Hybrid Company Profile: L.E.K. Consulting is a premier global strategy consulting firm that partners with clients to solve their most critical business challenges and deliver high-impact outcomes. We bring deep industry expertise and rigorous, evidence-based insight to global corporations, growth companies and private equity investors, helping them turn strategy into action. How do we deliver impact? It’s the people. We hire exceptional individuals and invest in their growth through hands-on client work, close collaboration and a culture of ownership, inclusion and continuous learning. Across every level, curiosity unites us and challenge excites us. Founded more than 40 years ago, L.E.K. employs more than 2,200 professionals worldwide and is consistently recognized as one of the industry's best firms to work for. For more information, visit lek.com. Position Overview: The Senior Learning and Development Specialist will support talent operations in addition to the design, coordination and delivery of professional development programs and learning initiatives for L.E.K.'s Australia practice, based in our Gurgaon office. This role combines learning strategy and content design, program facilitation support, and operational coordination, working closely with the HR Manager, Australia leadership, global counterparts and external partners to deliver high-quality training and development across the practice. The role requires an experienced Learning & Development practitioner who can work independently across time zones, manage multiple priorities, and operate confidently in a fast-paced professional services environment. The role also requires working experience in people operations and HR business Partnering support. Major Responsibilities: Australia Learning & Development Learning Strategy & Program Design • Contribute to the design and support implementation of the Australia multi-year learning strategy • Re-design course content in conjunction with subject matter experts across the business • Conduct training needs analysis during half-yearly performance reviews, identifying development gaps • Coordinate the monthly Australia learning curriculum • Support facilitation of learning programs across the Australia practice • Develop on-demand content for orientation and key learning modules • Continuously improve the Australia approach to learning and participant experience Annual Professional Development (PD) • Coordinate and manage the Australia Annual PD calendar and training roadmap • Support planning and execution of Manager PD programs • Coordinate Core Services Annual PD programs across offices • Track Australia PD program participation, attendance and feedback • Support promotion and visibility of quarterly training initiatives and learning campaigns PD Administration & Logistics • Manage monthly Consulting PD operations and logistics • Coordinate training schedules, invitations and calendar management • Track monthly training attendance and reporting • Manage training feedback processes including communications, tracking and reminders • Prepare quarterly reporting for Australia leadership, Office Heads and Sector Heads Training Coordination & Content Management • Prepare training invitations, communication materials and flyers • Partner with trainers and facilitators to update learning materials and presentation decks • Maintain and update decks on the Global PD repository • Attend Global PD community of practice calls and support follow-up actions where required • Ensure learning materials and communications are accurate, updated and aligned globally Australia People & Talent Operations Performance Review Cycles • Coordinate the end-to-end half-yearly performance review process requirements for the Australia practice • Support calibration sessions and consolidate review outcomes for leadership • Track completion rates and follow up with managers and employees on outstanding reviews • Maintain performance review documentation and ensure data accuracy in HR systems • Partner with the Learning and Inclusion Manager to translate review outcomes into development priorities Talent Projects & Operations • Support execution of Australia talent projects, including recruitment funnel tracking and reporting • Support delivery of promotion and career progression processes • Assist with ad-hoc talent initiatives such as engagement surveys and retention analysis Other Strategic Projects • Drive key strategic initiatives in support of the Australia practice's growth strategy • Coordinate and support execution of regional PD projects and new learning program launches • Contribute to continuous improvement of learning processes and participant experience • Support the broader Talent team on other initiatives and business-as-usual activity Stakeholder & Vendor Management • Liaise with internal stakeholders including HRBPs, consulting leadership and program facilitators • Support smooth delivery of learning sessions across multiple offices and time zones • Build strong working relationships across the Australia leadership team • Support ad-hoc people initiatives and special projects as required Candidate Requirements: • Strong facilitation and content design skills, with the ability to lead learning sessions independently • Excellent organisational and co-ordination skills with strong attention to detail • Ability to manage multiple workstreams and deadlines simultaneously • Strong written and verbal communication skills • Comfortable engaging with senior stakeholders across regions • Proactive, collaborative and solutions-oriented mindset • Ability to work independently in a fast-paced consulting environment • Strong operational discipline and execution capability • Genuine interest in learning and development, and people strategy • Experience supporting performance review cycles, talent operations or broader people operations processes • Sound understanding of HR and talent operations practices, including data management and reporting Candidate Qualifications: • Masters degree in Human Resources, Business, Psychology, Organisational Development or a related field • 5-7 years of experience in Learning & Development, HR Operations or people coordination roles, including content design and facilitation • Prior experience designing and delivering learning programs, training operations or employee engagement initiatives • Experience within professional services, consulting or a fast-paced corporate environment preferred • Strong proficiency in Microsoft PowerPoint, Excel and Outlook • Experience managing training logistics, communications and stakeholder coordination • Familiarity with learning platforms, survey tools or HR systems is an advantage • Experience working across regional or multicultural teams, ideally supporting Australia or APAC, preferred • 4+ years of experience in People or Talent Operations, performance management or HR operations, in addition to L&D experience • Prior experience supporting performance review cycles, talent projects or workforce reporting in a professional services or corporate environment Benefits and Perks Offered: • L.E.K. offers the opportunity to work in a hybrid setup • We are among the best paying firms globally • Generous time away • Monthly training programmes for personal and professional development • Parental leave (maternity and paternity) and flexible work options for new parents • Wellness benefits: health insurance, wellness apps, gym reimbursement