About the role: Driving strategic initiatives and delivering exceptional results, the PMO Manager oversees a portfolio of IT programs — from M&A integrations and enterprise platform rollouts to cross-functional product, infrastructure, data, and security initiatives, as well as internal initiatives that improve and standardize how Technology plans and delivers work — ensuring alignment with organizational goals and efficient execution. This role involves leading a talented team of Program Managers, shaping portfolio strategy and governance, and advancing an AI-enabled approach to program and portfolio management. You'll partner closely with a fellow PMO Manager to lead the PMO as one team, sharing standards, priorities, and the assignment of work across Program Managers. What's in it for you: * Competitive compensation, benefits package and perks * Advancement opportunities with aggressive and structured career paths * TQL's IT Team offers a hybrid work environment with the ability to work remotely 40 hours per month * Access to the latest emerging technologies * Reimbursement for continuous education and technical training * We win wherever we go - Voted a 2019-2024 Computerworld Best Places to Work in IT What you'll be doing: * Monitor and manage a portfolio of complex, cross-functional IT programs, including M&A integrations, ensuring they are delivered on time, within scope, and on budget. * Partner with Product and Technology leaders to maintain a clear view of in-flight and planned work, aligning programs to business outcomes and supporting prioritization decisions. * Provide visibility into how capacity is committed across teams, balancing workload and surfacing constraints and dependencies to inform planning. * Establish and monitor right-sized intake, tiering, and governance practices that reinforce department standards and drive consistency and accountability in delivery. * Identify, assess, and mitigate program risks to minimize impact on program outcomes. * Leverage the PMO's system of record and AI tools to deliver transparent, accurate, and timely portfolio insights to IT and business leadership. * Facilitate clear and consistent communication with program stakeholders, providing regular updates on program status and performance. * Continuously evaluate and improve program management processes, tools, and data quality to enhance efficiency and effectiveness. * Lead, coach, and upskill the program management team, fostering a culture of ownership, collaboration, and excellence. What you need: * Proven experience in IT program management and people leadership, with a track record of successfully managing complex, cross-functional programs and leading PMO functions; M&A integration experience a plus. * PMP (Project Management Professional), Agile certifications (e.g., Certified ScrumMaster, PMI-ACP), or similar certifications preferred. * Bachelor's degree in business, management, or a related field; advanced degree preferred. * In-depth understanding of program and portfolio management methodologies, governance, and capacity planning, including project portfolio management tools; experience applying AI to reporting and decision-making a plus. * Strong leadership, communication, influencing, coaching, and organizational skills. Adept at defining and implementing new processes, driving their adoption, and using data to inform decisions. * Self-driven owner who works independently and is comfortable navigating ambiguity. Thrives in a fast-paced environment and motivated to solve challenging problems. Where you'll be: 4289 Ivy Pointe Blvd. Cincinnati, OH 45245 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.